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Unified Communications Engineer - Information Technology
American Foods Group, LLC.
American Foods Group, LLC.
How to Apply:
American Foods Group, LLC.

Job Location: Green Bay, WI
Job Type: Full Time
Department: Information Technology

Position Name: Unified Communications Engineer
Family: Information Technology
Status: Exempt, Full-Time
Location: Green Bay, WI

Essential Functions and Responsibilities:
  • Provide overall system administration for all telecommunication systems.
  • Setup and configure new phones, headsets, and telecommunication applications.
  • Administer and upgrade all unified communication components and related technologies.
  • Monitor system performance to ensure dependable and uninterrupted operation of voice communications.
  • Coordinate with carriers in the repair and restoration of voice circuits.
  • Manage assigned trouble tickets and provide timely resolution to problems.
  • Maintain documentation of the unified communication environment and operational procedures.

Marginal Functions:
  • All other duties as assigned.

Knowledge, Skills, and Abilities:
  • Strong verbal and written communication skills. Excellent interpersonal skills.
  • Ability to organize, prioritize and meet deadlines.
  • Strong critical thinking and problem solving skills.
  • Self-starting abilities and requires minimal supervision.
  • Able to take proactive measures to prevent problems, and able to recognize potential issues before they occur.

Education, Training, and Licenses:
  • Bachelors degree in Information Technology, Computer Science, or related field.
  • 3+ years experience telecommunications or related industry experience.
  • Industry related certifications preferred.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Legal/ADA Considerations: Normal office environment. Occasional overnight travel by surface or air. Occasional periods of shop environment. Extended work hours.

Females, Minorities, Veterans and Disabled Individuals Encouraged to Apply
Equal Employment Opportunity/Affirmative Action Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

How to Apply:
American Foods Group, LLC.

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