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Leis Medical
Customer Service Representative
Job Location: Vandalia, OH
Overview
Leis Medical, Inc. is a world class and worldwide provider of implants and instrumentation to the orthopedic and spinal community. We have grown from a single person entrepreneurship to encompass a 71,000 square foot plant employing the latest in computer-controlled tool and manufacturing systems.
Job Skills/Requirements
Description:
Manages the communication between the customer and production and quality departments to resolve issues and deliver product on time.
Responds to customer inquires for delivery.
Must be well versed in both Microsoft Excel and PowerPoint
Requirements:
Must have experience in precision metal machining to serve as primary customer contact. Strong analytical, relationship management and conflict resolution skills. Articulate, computer literate, detail oriented and customer focused. Ability to work independently and manage multiple tasks and deal with diplomacy and tact.
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associates voice mailbox when the associate is unavailable.
Greets and directs visitors to the company.
Will take and retrieve messages for various personnel.
Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
May also assist with other related clerical duties such as photocopying, faxing, filing and collating.
Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, 401K/403b Plan, Educational Assistance
Screening Requirements:
Drug Screen, Criminal Background Check, Physical Exam.
Leis Medical
811 Northward Blvd.
P.O. Box 428
Vandalia, OH 45377
Phone: 937-387-0300
Fax: 937-387-0549
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