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Air Wisconsin Airlines Corporation
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Job Location: Milwaukee, Wi
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Requisition Number 13-0027
Post Date 1/15/2013
Title PASSENGER SERVICE AGENT
City Milwaukee
State Wi
Part-Time Yes
Description
As the largest independently held regional airline in the United States, Air Wisconsin Airlines Corporation (AWAC) performs flying services for US Airways, and ground handling services for United Airlines.
Flying 71 CRJ-200 regional jets as US Airways Express, AWAC brings passengers from their hometowns large and small to hubs that provide them with a gateway to countless travel destinations. Additionally, AWAC is a ground handler for United Airlines and US Airways in numerous cities throughout the country.
AWACs team is made up of around 2,700 members dedicated to making our travelers experiences safe and pleasant. With service to approximately 70 cities throughout North America, we carry an estimated 6 million passengers a year.
Passenger Service Agents (PSAs) perform a variety of job functions and are cross trained in two general areas; Customer Service and Ramp Operations. All PSAs are trained and work both areas.
Customer Service duties include:
-Reservations check in using computer terminal
-Ticket sales
-Providing general customer service and information to passengers
Ramp Operations duties include:
-Loading/Unloading baggage (continuous heavy lifting of up to 75 lbs for periods of time)
-Operating the jet bridge
-Calculating weight and balance of aircraft
-Directing aircraft movement
-Deicing aircraft
-Cleaning aircraft
-Working outside in all types of weather conditions.
This position is essential to keeping our operation running smoothly and maintaining customer loyalty to our marketing partners. We have PSAs in numerous locations throughout the country in which our employees have the opportunity to relocate to if desired. This position requires the ability to work a variety of shifts including days, nights, weekends and holidays. For more information please visit the Customer Service section of our website at www.airwis.com/car_cs.htm
Compensation/Benefits:
Starting Pay: $9.00/hr
Wages for PSAs are set by the bargaining agreement between Air Wisconsin and the International Association of Machinists and Aerospace Workers (IAMAW). *Starting wage in some locations differ based on local market conditions and/or city premiums.
*Equal Employment Opportunity Employer*
Requirements Valid drivers license
Minimum of 18 years of age
Must be able to provide proof of right to work in U.S.
Ability to lift 100 pounds, bend, kneel, squat repeatedly
Must be able to fluently speak, read, write and understand English
Strong PC Skills
Ability to work nights, weekends, holidays, varied schedules
Self-motivated, friendly and a good team member
Ability to work in stressful situations
Equal Opportunity Employer
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Air Wisconsin Airlines Corporation
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