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Associated Bank
Bank Operations: Treasury Services Manager
Job Location: Green Bay, WI
Job Type: Full-Time
Facility:
Holmgren Way
Shift:
Mon-Fri 8am-5pm
Schedule Will Vary:
Yes
Job Description:
The Treasury Services Manager develops and implements the operational plan to support the business units and growth goals of Associated Banc-Corp in the Treasury Management Services and Wire Transfer Center, and manages the staff and all functions of Commercial Account Analysis, Analysis of the Business Choice Accounts, Commercial Banking Automated Clearing House (ACH), Treasury Management Technical Help Desk, bank-wide centralized audit confirmations, centralized Treasury Management contracts, the Corporate Wire Transfer Center including domestic and U.S. Dollar International Wires, and operational support for correspondent banks. Oversight of conversions is required as well as an understanding of the full range of business and Treasury Management client services. The incumbent is a member of the Product Development Team, recommends revenue and system enhancements, is responsible for regulatory and compliance within multiple areas, and ensures appropriate Emergency Readiness Plans are in place for these areas which have the highest Criticality Ratings of Vital. Responsible for coaching and developing staff, performance management, employee relations, and staffing.
Job Accountabilities:
The following are essential job accountabilities:
1. Develop and implement operational plan to support the business units and growth goals of Associated Banc-Corp in the Treasury Management Services and Wire Transfer Center as it relates to the following areas: Risk Management, Compliance, Product Development, Conversions and upgrades, External Customer Service for both Wire Transfers and the Treasury Management Technical Help Desk, System Administration of multiple and diverse programs, Management and Profitability Reporting. Work includes gathering appropriate input from Director of Treasury Management, Director of Commercial Banking, and Regional Treasury Management Sales Leaders.
2. Manage the staff and functions of Treasury Management Services including Commercial Account Analysis, Analysis of the Business Choice Accounts, Commercial Banking Automated Clearing House (ACH), Treasury Management Help Desk, centralized audit confirmations, centralized contracts, the Corporate Wire Transfer Center including domestic and U.S. Dollar International Wires, and operational support for correspondent banks. Provide guidance to supervisory staff in handling conflicts, recruiting, training, scheduling, employee relations, performance appraisals, and other related human resource activities.
3. Develop and maintain knowledge of all functions performed by Associated for business and correspondent bank clients in order to effectively manage account analysis functions.
4. Oversee conversion and merger activity for account analysis, ACH, technical support for Corporate Internet Banking clients, and Corporate Wire Transfer functions. This includes working with external service bureaus, internal technology specialists, regional contacts, Directors of Commercial Banking and Treasury Management, Audit and others as required.
5. Member of the Treasury Management Product Development Team, InformEnt Team, Business Banking Technology Team and other user groups. Primary responsibility for financial analysis of pricing scenarios for Treasury Management initiatives as well as responsibility for recommendations to improve revenue.
6. Work with Treasury Management Coordinators, bank affiliates, other departments, correspondents, and the Directors of Commercial Banking and Treasury Management to support bank account analysis reporting for services creating in excess of $1 million monthly in gross chargeable revenue for analyzed accounts as well as the analysis of 50,000 Business Choice accounts for applicable service charges.
7. Initiate and execute changes in programs and/or procedures by assessing customer needs, impact on operations staff, risk accompanying the changes, and utilization of automated alternatives. Make recommendations to the Director of Commercial Banking and Treasury Management Coordinators regarding revenue enhancement, customer service, and efficiencies.
8. Perform analysis of complex issues that arise in the support of Treasury Management, Corporate Wire Transfer and Correspondent Banking products and services including revenue and profitability impacts as well as customer issues to ensure customer satisfaction. Communicate effectively with regional management and/or established users' groups as issues are resolved.
9. Review regulatory changes, update both external and internal documentation and agreements (including the centralized management of all Treasury Management agreements and contractual commitments including Automated Clearing House agreements, sweep/repurchase agreements, and Electronic Data Interchange contracts), develop appropriate controls, and ensure compliance with regulations and internal requirements.
10. Review annual budgets for multiple cost centers for approval, monitor variances, and control budget throughout the year with special emphasis on the management of FTE's.
11. Ensure Business Resumption procedures are in place for Wires and Account Analysis with the highest level of importance for resumption of support as determined by Associated.
12. Anticipate changes within the company and the financial industry, formulate strategic direction, develop business plan and recommend to Senior Management changes needed within the area.
Job Specifications:
Minimum Education: Bachelor's Degree or equivalent experience
Preferred Education: MBA or equivalent experience
Minimum Experience: At least five years in financial services industry including at least three years in supervision. Certified Cash Manager (CCM) designation preferred.
Preferred Experience: At least eight years in financial services industry including at least five years in supervision. Certified Cash Manager (CCM) designation and commercial bank experience preferred.
How to Apply:
Associated Bank
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