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Associated Bank
Operations Technician II-Government Reporting Processor
Job Location: Green Bay, WI
Job Type: Full Time
Facility:
Holmgren Way
Shift:
Monday-Friday 8:00am-4:30pm
Schedule Will Vary:
Yes
Job Description:
Under general supervision, resolves moderately complex operational or customer issues by determining and taking appropriate action. Performs high volume, time-sensitive tasks requiring intermediate research and problem solving skills.
Job Specifics:
Under direct supervision, respond to telephone inquiries and resolve problems as necessary. The Government Reporting Processor will accept, review and enter all over the counter requests for reporting of interests of EE bonds, promotional payments and other accounts to the IRS. This individual will enter all 1098/1099 corrections on the over-the-counter IRS reporting system, print documents, verify and mail forms to customers to meet IRS deadlines. Will review and communicate to customers, front-line personnel and management regarding Reg D violations. Will assist in maintaining core system integrity of coding for Exempt entities and foreign entities for Compliance and CIP/Audit standards and proper documentation. This individual is also responsible for reviewing and processing outgoing and incoming collections, and receiving and processing bonds and bond coupons for redemption.
Qualifications:
We require a High School Diploma or equivalent along with office related experience. Candidate must have the ability to multi-task and be detail oriented and analytical.
How to Apply:
Associated Bank
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