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Associated Bank
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Job Location: Green Bay, Wisconsin
Job Type: Full-time
Shift:
Day Job
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Payroll and Benefits Representative-1310550
Description
Equal Opportunity Employer
The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (Associated) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve.
JOB SUMMARY
Under general supervision, performs a variety of specialized, responsible and confidential functions in the areas of payroll and benefit administration. All functions are necessary to ensure timely and accurate payroll processing and/or benefits processing for the corporation. Credentials include knowledge and application of principles, methods and practices of financial record-keeping, payroll and fringe benefit administration. Analyze situations accurately and adopt an effective course of action. Performs payroll/benefit-related duties requiring independent judgment and initiative while meeting strict deadlines.
KEY RESULT AREAS
-Customer service/exceptional communication skills
-Payroll/benefit processing
-Problem-solving/trouble shoot payroll/benefit issues
-Audit/verification of payroll/benefit maintenance
JOB ACCOUNTABILITIES
The following are essential job accountabilities:
1. Respond to customer inquires in a professional and timely manner. This includes researching, analyzing, and resolving, both routine and complex questions and concerns.
2. Provides support and assistance to regional Human Resources, corporate tax, finance and legal departments. Must have strong knowledge of corporate HR forms, pay practices and policies.
3. Process manual entry of payroll maintenance and audit changes to payroll output documents for accuracy.
4. Troubleshoot system error messages and reports.
5. Ensures payrolls are processed in a timely and accurate manner.
6. Process manual checks as requested by Human Resources or Legal.
7. Review system generated payroll reports to ensure proper YTD and W-2 reporting (i.e. Wage and Tax Report, W-2 Management Report, Payroll Exception Report).
8. Prepare and process garnishments.
9. Check personnel time sheets utilizing an electronic time and attendance software product for compliance with policy, state and regulatory requirements.
10. Maintain accurate payroll records and colleague files, including manual check log.
11. Verify employment eligibility for all new hires.
12. Responsible for administration of the benefits plans such as:
Benefits enrollment and change processing
Counsel colleagues on benefit offerings and plan design/cost
Servicing colleague benefits inquiries
Annual open enrollment support
13. Performs specialized duties as related to benefits. These duties include: COBRA maintenance and knowledge, leave of absence tracking, retiree benefits administration, management of severance and workforce management agreements, and PTO/Sick accrual administration.
14. Administer the 401(k) plan by assisting with colleague questions and concerns.
15. Audit all benefit information to ensure timely and accurate data entry, data integrity, premium payments and account reconciliations.
16. Consult with insurance carriers and other third parties to resolve colleague benefit issues.
17. Maintain current, working knowledge of all applicable benefits eligibility rules and legislation applicable to benefits.
18. Participate in client servicing review meetings and attend onsite client benefits fairs/meetings when requested.
19. Proactively identifies, recommends and takes initiative to improve processes to ensure continual improvement and efficiency.
20. Completes other related duties as assigned or requested.
Qualifications
JOB SPECIFICATIONS
Minimum Education: Associate Degree in Accounting, Finance, Human Resources or Business; or equivalent education and experience.
Minimum Experience: 1 year customer service experience and computerized payroll and/or benefits experience.
Preferred Experience: 2 years customer service experience and computerized payroll and/or benefits experience.
Minimum Field-of-Expertise: Payroll processing, benefit administration, and audit procedures.
Skills: Administrative:
- Customer service emphasis
- Computer skills; outstanding data entry (accuracy and speed)
- Microsoft Word and Excel
- High attention to detail
- Number skills
- Telephone skills
- Problem solving abilities
- Ability to work effectively in a fast-paced, deadline driven environment
- Ability to maintain confidentiality
- Ability to work with others
- Organizational skills
- Ability to administer policies & procedures.
- Ability to communicate clearly & concisely.
Skills: Machine: PC, fax, and other general office equipment
Working Conditions: Occasional bending, reaching, climbing
Physical Demands: Sitting, handling, talking, hearing
Physical Strength: Sedentary Work: lifting a max of 25 lbs.
Vision Requirements: Accommodation: ability to adjust vision to bring objects into focus.
Analyze: Problem solving typically requires extensive data gathering, investigation, review and analysis to define the problem, locate its source, and develop/implement solutions.
Math: Ability to perform moderately complex mathematical calculations, including addition, subtraction, division, multiplication and simple percentages.
Communicate: Ability to communicate effectively in a work environment.
Representation: Ability to represent the organization in a professional and positive manner.
Compliance: Uphold the bank`s philosophy and all policies by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.
Contacts: Exchange information with associates of all levels, government agencies, vendors, and consultants.
Job: Human Resources
Schedule: Full-time
Shift: Day Job
Primary Location: Wisconsin-Green Bay
Work Locations: GREEN BAY (ADAMS SQUARE)
112 N Adams St
Green Bay 54301
Associated Bank
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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