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Associated Bank
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Job Location: Green Bay, Wisconsin
Job Type: Full-time
Shift:
Day Job
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Corporate Shared Services IT Business Solutions Manager-1311416
Description
Equal Opportunity Employer
The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (Associated) provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve.
JOB SUMMARY
The Corporate Shared Services Support Business Solutions Manager is responsible for leading and managing the delivery and support of business solutions for the bank`s Corporate Support Functions. These functions include Finance, Human Resources, Audit, Legal, Corporate Risk, Credit Risk, Strategy, Marketing and Corporate Communications. A critical aspect of this role is that of a Relationship Manager. This encompasses proactively managing the partnership between IT and the corporate support functions to ensure IT is viewed as a trusted partner and strategic technology advisor.
The selected candidate will be expected to work closely with Business Leaders, business stakeholders, Business Solutions Directors, Business Solutions Managers, the EPMO/PMO, Subject Matter Experts and vendors to deliver high value add and innovative business solutions and services. The ideal candidate will demonstrate excellent business understanding, strong knowledge and understanding of the corporate technology landscape and trends. Effective leadership and management skills are essential. This position reports directly to the OPS & IT Corporate Business Solutions Shared Services Director.
KEY RESULT AREAS
Staff mentoring/development
Resource planning & Project Management
Strategic planning ( capital, budget, new technology)
Communication across all levels of business lines
Compliance, Regulatory, & Risk Management
SLA management (Vendor/Business Lines)
Issue Resolution
JOB ACCOUNTABILITIES
1. Clearly understanding the corporate functions operating models, departmental goals and objectives, business plans, business processes, business needs and technology requirements.
2. Interact daily with key business stakeholders.
3. Participate in stakeholder departmental meetings.
4. Coordinate quick resolution of people, process or technology issues.
5. Develop and track resource capacity and allocation plans based on anticipate demand.
6. Develop project charters and bottom up estimates.
7. Overseeing the successful execution of projects and works orders.
8. Develop and communicate weekly status reports for partner and internal consumption.
9. Lead and manage the daily activities and performance of the assigned delivery team.
10. Develop, assign and track team objectives and team performance.
11. Oversee successful delivery of applications support services to the corporate functions.
12. Participate in the development and management of the expense and capital budgets.
13. Participate in daily operations calls.
Qualifications
Minimum Education: Bachelor`s Degree in a business or technology related discipline or equivalent experience.
Preferred Education: Bachelors Degree in a business or technology related discipline or equivalent experience. MBA highly desirable but not required.
Minimum Experience: 10 years of technology leadership related experience in a financial services industry.
Preferred Experience: 15 years or more of technology leadership related experience in a financial services industry. Hands on experience with a corporate function is highly desirable.
Communication: Written communication skills to convey complex information, where neither format nor content examples exist (e.g. explaining a theory, proposal, or strategy, etc.).
Analysis: Extremely complex problem-solving. Problems and their sources are difficult to define before developing appropriate solutions. Problem-solving requires the use of complex analytical techniques and innovative thinking.
Special Requirements: Sedentary work, occasional lifting of up to 25 lbs.
Scope of Position:
Ability to represent the organization in a professional, self-controlled and positive manner.
Uphold the banks philosophy and all policies by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of the corporation
Impact of Decisions: Major effect on expense, operations, colleague relations or customer relations directly influencing activities, program or objectives (e.g. decisions usually impact all or most of Associated Banc-Corp).
Independent Action: Colleague is required to act independently, working under the general guidelines of the corporate mission statement and reports for purposes other than information only those things that exceed the general mission. This is typically reflective of senior management.
Contacts: Negotiate/Persuade: Convince contact, through logic, example, and compromise, into a mutually agreeable course of action.
Job: Information Technology
Schedule: Full-time
Shift: Day Job
Primary Location: Wisconsin-Green Bay
Work Locations: GREEN BAY (HOLMGREN WAY)
2870 Holmgren Way
Green Bay 54304
Associated Bank
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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