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BankUnited
Regional Production Manager
Job Location: Miami Lakes, FL
Shift:
Full-Time
Summary:
Management of sales force including: recruitment, hiring, training, productivity, and performance management and termination of non-performing Account Executives and Area Sales Manager(s) if applicable. Insures quality of mortgage broker customer profile and performance meets company standards to insure ongoing, profitable relationships. Contributes to achievement of company goals through initiatives and strategic planning and thinking and involvement in projects that may be assigned from time to time.
Works with Branch Operations Manager to insure Regional Branch Center success. Meets branch production goals and branch performance standards as measured by profitability and Branch Scorecard, which are reviewed on a monthly basis. Understands and communicates Strategic Objectives of branch, department and bank to all personnel to insure all objectives are achieved. Manages and coordinates functions, projects or services and/or manages activities of personnel involved in performing internal operations in a designated department of BankUnited by performing the following duties personally or through subordinate supervisors:
Sales Responsibilities:
- Insures that sales force meets or exceeds production goals.
- Monitors costs and manages to control expenses.
- Recruits Account Executives where needed.
- Manages performance of sales force, including disciplinary action when necessary.
- Conducts or orchestrates sales and product training.
- Establishes and maintains high standards for customer service.
- Actively reviews reports on existing broker customer base to insure quality relationships.
- Maintains active working relationships with branch personnel.
- Contributes to company success through involvement in assigned initiatives.
- Oversees Account Executives to manage broker base to insure viable and profitable relationships with customers and minimizing of risk to BankUnited.
- Regional Branch Production Manager Job
- Manages yield spread recapture efforts on early payoffs.
- Manages rate lock coordinator to insure accuracy, completeness and timeliness of new locks and lock alterations.
Operational Responsibilities:
- Oversees a wholesale mortgage operations staff to include Branch Operations Manager, registration, processing, underwriting, closing, funding and shipping functions. Ensures daily file workflow goals are met in order to meet established monthly production goals.
- Minimizes cost per loan by controlling fallout and meeting set production goals with relation to FTE and FPE standards.
- Ensures adherence of BankUnited underwriting standards and conformity. Monitors and enforces adherence of loan file quality as set forth by Corporate Post-Closing.
- Responsible for the proper analysis and organization of department operations and procedures in accordance with BankUnited structured workflow.
- Plans and/or assists with department budget, and initiates cost reduction initiatives.
- Prepares work schedules and assigns duties to department personnel to ensure efficient operation of department, if applicable.
- Determines responsibilities of assigned department and staff positions to accomplish Bank’s objectives.
- Develops or revises standard operational and working practices and observes and encourages associates to ensure compliance with standards.
- Directs associate training to improve efficiency and ensure conformance to standard procedures and practices to include government regulations.
- Ensures employee morale and welfare are maintained to the highest standards.
- Reviews wholesale reports on a daily basis to ensure production is accurate and pipelines are maintained in accordance to employee job position.
- Ensures all established costs, quality, and delivery commitments are met.
- Works with customers to ensure quality service
- Researches and develops resources that create timely and efficient workflow.
- Conducts staff meetings of department’s personnel, or confers with subordinate personnel to discuss
Supervisory Responsibilities:
Responsibilities include the overall direction, coordination and evaluation of branch office. May supervise function, projects or services and/or one or more associates, as applicable. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Qualifications/Competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience:
Bachelors Degree from four-year college or university in Business or Finance or a minimum of four years related experience and training; or equivalent combination of related education and experience. Must have knowledge base of mortgage products, wholesale lending and regulatory requirements. Recruitment and Management experience of a minimum of two years is required.
Full-time opportunity available.
BankUnited
EOE M/F/D/V
Please submit resume to:
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