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Benchmark Electronics, Inc.
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Job Location: Winona, MN
Job Type: Full-Time
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Job Title
Senior Program Manager
Job ID(Requisition ID): 541
Job Summary
We Bring Our Customers Products to Life Benchmark Electronics Incorporated, NYSE: BHE, is a global Fortune 1000 electronics manufacturer with more than 10,000 employees in 9 countries on 4 continents. Youve seen our work at the Olympics, the Super Bowl, and in Hollywood. Americas women and men in uniform count on our technical skills to help ensure our country remains safe and the commercial aircraft crisscrossing our skies use products we manufacture. Products we engineer live inside some of the worlds fastest computers and are saving lives every day in hospitals and surgical suites around the globe. As a leading electronics manufacturing solution provider, we identify and work with the worlds best original equipment manufacturers to bring their products to life through design, test development, and electronics manufacturing. Location:Rochester, MN or Winona, MN Program Manager is responsible for the management of customer interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and responsible for providing strong team leadership of the customer team to ensure internal and external customer needs are met.
Essential Functions and Competencies
Will be able to exercise discretion and independent judgment.
Will demonstrate effective interpersonal skills with co-workers and Customers.
Will demonstrate strong leadership skills and the ability to develop, lead, and motivate teams/coworkers.
Will demonstrate effective problem solving skills and the ability to make sound business decisions.
Will demonstrate regular, consistent attendance and flexibility to adjust hours to meet Customer needs and support a global 24/7 operation.
Will demonstrate confidentiality and effective analytical, planning and organizational skills. Will demonstrate effective communication and presentation skills, both written and verbal.
Will demonstrate understanding of the extended process of material procurement, order entry and status, forecasting, manufacturing, assembly, invoicing, Customer returns, inventory levels, on-time-delivery, change management, and electronic components. Will demonstrate ability to effectively negotiate contracts.
Will demonstrate effective risk management and project management skills.
Will be able to travel approximately 10% of the time.
Will demonstrate full comprehension and experience utilizing project management tools.
Will demonstrate the ability to independently drive solutions to complex business issues with limited supervision.
Will be able to mentor PMs.
Qualifications / Education / Experience
This job description provides examples of expectations at the various levels to help differentiate high level expectations; however, it is not all inclusive. - Manages and leads Customer team activities as the primary day-to-day Customer contact, acting as the division`s Voice of the Customer"
- Supports Business Unit Director / Program Director as needed with building Customer relationships and business development, with forecasting and pricing strategies, with ensuring profitability, and with meeting business unit objectives.
- Manages Customer concerns, corrective actions, and leads issues to completion.
- Supports PM IIs and Senior PMs in the various activities they lead/manage.
- Assists other team members as needed to ensure Customer needs are met.
- Manages NPI/NPL programs.
- Develops an understanding of DFx philosophy and promotes it with Customers and within the Customer team.
- Develops a strong knowledge of the Customer`s product, utilization, strategies, and requirements to support transitional activity.
- Leads overall strategic account management, providing expertise on customer management.
- Contract Management/Understanding.
- Manages multiple team tasks, to include but not limited to, continuous improvement programs, business analysis, quoting and pricing, contract reviews, change management, on-time delivery, inventory, and forecasting.
- Provides centralized management authority over all business and technical aspects of a Customer account.
- Monitors and manages excess and slow moving inventories.
- Manages NPI/NPL programs and coordinates or develops applicable proposals and quoting activities.
- Ensures all team responsibilities noted above include any applicable inter-company activities (those that involve other Benchmark sites)
- Overall Contract review and negotiation
- Povides indirect supervision to extended customer team members to help ensure customer needs are met
- Provides direct supervision over Program Managers on the same account; depending on type of account and division, may supervise other team members.
- Will be able to exercise discretion and independent judgment.
8+ years program management experience. 5+ years in a leadership role. mentoring others in program management tasks and concepts. Experience with most complex larger customer accounts.
4 year degree preferred or equivalent combination of education and experience as approved by executive management.
Job Category
Sales
Job Location
Winona, MN, USA
Schedule
Day
Pay Type
Salary
Travel Requirement
Yes < 10%
Job Type
Full-Time
Apply Now
Attention Search Agencies Please note that we are not accepting agency phone calls or referrals regarding position vacancies. Third parties should not submit resumes on this site or to Benchmark employees directly. If the decision is made to engage the services of a search agency, we only work with organizations on our preferred vendor list with whom we have a written agreement. If you would like to be considered for this list in the future please contact the local Human Resource office.
How To Apply:
Click Here to Apply for this position
Benchmark Electronics, Inc.
Benchmark Electronics is proud to be named as one of the Top 100 Companies in the greater Houston area in the May 23, 2010 edition of the Houston Chronicle. Join us and become a part of a global team of professionals dedicated to delivering value to our customers.
Benchmark is an Equal Opportunity Employer.
M / F / D / V
It is the policy of Benchmark Electronics, Inc. to base all employment-related decisions on principles of equal employment opportunity. In particular, it is the policy of Benchmark Electronics, Inc.:
- to recruit, hire, promote, assign, compensate and train highly qualified persons without regard to race, color, religion, gender, national origin, ancestry, age, physical or mental disability, citizenship status, or any other basis protected by applicable law;
- to administer all personnel actions such as compensation, benefits, transfers, layoffs, discipline, termination, Company-sponsored training, education, and social and recreational programs without regard to race, color, religion, gender, national origin, ancestry, age, physical or mental disability, citizenship status, or any other basis protected by applicable law;
- to provide reasonable accommodation where necessary and feasible, and otherwise treat equally, qualified individuals with disabilities; and
- to provide a workplace free of prohibited harassment, including sexual harassment.
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