Bank of Oklahoma
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Job Location: Tulsa, Oklahoma
Job Type: Part Time
Shift:
Work Schedule: M-F, various hours
Hours:
Average Hours per Week: 30-35
Category:
Bank Operations
Job ID: 2009-1432
Branch/Office: BOK Technology Center
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Overview:
The Research Clerk is primarily responsible for providing extensive research of microfilm, check imaging systems and pre-conversion optical systems. After receiving requests from both internal and external customers through the Pega SmartAdjust system along with subpoena requests from the Subpoena Coordinator, the requests are completed and sent via fax, interoffice or mail.
Responsibilities:
- Researches microfilm, AFS and pre-conversion systems for checks, statements and deposits for all departments of the bank; reconstructs lost statements and items for internal and external customers.
- Performs all research on microfilm, AFS and pre-conversion systems for all government agencies and legal requests the bank and/or our customers are involved in; scans completed subpoena requests for archival purposes.
- Utilizes Synergy (full and detail masters, cash letter listings and master indexes), AFS, microfilm and pre-conversion systems for statement and check copy research.
- Researches numerous optical systems from acquisitions in order to retrieve various types of information for both internal and externals customers.
- Performs relief duties for other research clerks during leaves of absence; trains new research clerks and other employees in the use of equipment and research procedures; assists departments in locating items.
- Maintains records of microfilm, imaging and pre-conversion look-ups for charges. Determines and prepares customer charges and performs account analysis charges on-line.
- Provides older research for adjustment requests to resolve encoding errors (debit & credit), missing deposits, cash letter adjustments, etc.
Qualifications:
This level of knowledge is normally acquired through the completion of high school and 12 months experience in bank operations.
- Basic knowledge of microfilm/microfiche equipment
- Basic math skills
- Good typing skills
- Excellent PC and software application skills
- Excellent oral and written communications skills, including proper telephone etiquette
- Ability to maintain high level of confidentiality
How to Apply:
Submit resume below
Bank of Oklahoma
If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department.
BOKF is an equal opportunity employer - M/F/D/V.
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