Recruiting for -- Several Openings at different levels for Bi-lingual --- English & Vietnamese Speaking individuals.
Customer Service areas we are looking to fill include:
Call Center Representatives - Work with customers to resolve problems, facilitate request or inquiry, answer any questions or concerns, educate customers on company policy or service plan initiatives enter information accurately into system, help provide quality service and be an advocate for the customer -- REQUIRES PREVIOUS CALL CENTER / CSR EXPERIENCE
Credit & Collections Representatives - Reach out to customers regarding outstanding billing issues, receive and apply payment, track payment, resolve issues, work out payment plans, educate customer on payment policy and options. REQUIRES PREVIOUS COLLECTIONS EXPERIENCE
Customer Retention Analyst - Perfect supplemental job for someone looking for Part time work or additional income. This position works 15 hours a week on evenings or weekends, working to maintain customer relations and resign or gain previous back customers -- WILLING TO TRAIN
PREVIOUS POWER COMPANY - ENERGY UTILITY COMPANY EXPERIENCE a PLUS but NOT REQUIRED if the applicant already possesses previous CSR experience!!!!
Ability to type 40+ wpm accurately. 10 key by touch
Possess intermediate MS Office skills including MS Excel & MS Word
Ability to work autonomously
High School diploma or equivalent
Minimum of 2 years office experience
How To Apply:
Specialists Group LLC, The
105 S. Broadway, Suite 200
Wichita, KS 67202