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CUSTOMER SERVICE: BI-LINGUAL VIETNAMESE
Specialists Group LLC, The
Specialists Group LLC, The
 

Job Location: Houston, TX

TSGHW

CUSTOMER SERVICE: BI-LINGUAL VIETNAMESE

Customer Service

$15 Hourly

Houston, TX

Education Requirements: High School Diploma

Job Description:

Recruiting for -- Several Openings at different levels for Bi-lingual ---
English & Vietnamese Speaking individuals.

Customer Service areas we are looking to fill include:

Call Center Representatives - Work with customers to resolve problems, facilitate request or inquiry, answer any questions or concerns, educate customers on company policy or service plan initiatives enter information accurately into system, help provide quality service and be an advocate for the customer -- REQUIRES PREVIOUS CALL CENTER / CSR EXPERIENCE

Credit & Collections Representatives - Reach out to customers regarding outstanding billing issues, receive and apply payment, track payment, resolve issues, work out payment plans, educate customer on payment policy and options. REQUIRES PREVIOUS COLLECTIONS EXPERIENCE

Customer Retention Analyst - Perfect supplemental job for someone looking for Part time work or additional income. This position works 15 hours a week on evenings or weekends, working to maintain customer relations and resign or gain previous back customers -- WILLING TO TRAIN


PREVIOUS POWER COMPANY - ENERGY UTILITY COMPANY EXPERIENCE a PLUS but NOT REQUIRED if the applicant already possesses previous CSR experience!!!!

Job Requirements:


  • Ability to type 40+ wpm accurately. 10 key by touch
  • Vietnamese Fluent
  • Possess intermediate MS Office skills including MS Excel & MS Word
  • Ability to work autonomously
  • High School diploma or equivalent
  • Minimum of 2 years office experience



How To Apply:

Specialists Group LLC, The
105 S. Broadway, Suite 200
Wichita, KS 67202

 
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