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TECHNICAL SALES & SUPPORT ENGINEER
Specialists Group LLC, The
Specialists Group LLC, The
 

Job Location: Wichita, KS

TSG5906

TECHNICAL SALES & SUPPORT ENGINEER

Manufacturing

Depends on Experience

Wichita

Northeast

Education Requirements: Bachelors Degree

Job Description:


  • Serve as the primary technical interface to support system integration & installation, troubleshooting and assisting in the repair return process.
  • Efficiently answer and solve customer technical inquiries regarding our products and troubleshoot via telephone, email and onsite.
  • Generate technical proposals, analysis, compliance matrixs, white papers, and installation instructions.
  • Subject matter expert in True Blue Power products, features and capabilities for one or more product lines.
  • Assist in Root Cause and Corrective Action activities.
  • Actively participates in customer training and support projects.

Job Requirements:


  • Bachelor of Science in Electrical Engineering or related engineering field from an accredited university, or equivalent technical degree combined with minimum 5 years of technical product development/technical support activities and experience in a customer support environment.
  • 5+ years direct aviation experience required, preferably with exposure to aviation battery, starter/generator and power distribution, inverter, and converter systems.
  • Ability to read circuit diagrams.
  • Knowledge of aviation certification requirements and disciplines such as DO-160, DO-254, DO-178, DO-311a as they relate to TSO, Type Certification or Supplemental Type Certification activities. Knowledge of FAA Special Conditions is a plus.
  • Experience in technical trouble shooting with a sense of urgency and the ability to prioritize and multi-task.
  • Proficient in Microsoft Office (Word, PowerPoint and Excel)



How To Apply:

Specialists Group LLC, The
100 N. Broadway, Suite 200
Wichita, KS 67202


 
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