Brown County
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Job Location: Green Bay, Wisconsin
Job Type: Full-time
Department:
HUMAN SERVICES/MENTAL HEALTH CENTER
Salary:
Wage: Based on education and experience
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REPORTS TO:
HUMAN SERVICES EXECUTIVE DIRECTOR
REPRESENTATION UNIT:
ADMINISTRATIVE
JOB SUMMARY:
Performs administrative and management functions to coordinate programs and services within the Inpatient Services Division of the Human Services Department. The work is performed under the direction of the Human Services Executive Director.
ESSENTIAL DUTIES:
Directs the daily activities of the Mental Health Unit and Nursing Unit.
Ensures the facility complies with state and federal licensing requirements and regulations.
Works closely with Office of Planning, Evaluation and Quality Management.
Participates in the planning, organization and development of a comprehensive system of care for individuals with mental health and substance abuse disorders..
Facilitates the establishment of a clear vision and mission, and clear goals, objectives and performance measures for assigned programs and services.
Assists in creating and maintaining a positive, rewarding work environment that capitalizes on the commitment and talents of the department’s personnel.
Implements and monitors the effectiveness for the Inpatient Services Units, continuously looking for ways of improving operations and program effectiveness, and initiates needed changes and improvements.
Participates in the implementation of system change technology with clinical practice technology at the program level, clinical practice level, and clinician competency level to create comprehensive system change.
Incorporates evidence-based and clinical consensus best practices for the treatment of all types of individuals served by the units.
Implements principles of successful treatment intervention that are derived from available research and incorporated into an integrated treatment philosophy that utilizes a common language that makes sense for consumers, staff and family members.
Uses program and staff competency tools for the development and implementation of dual diagnosis capacity, skilled nursing care, and developmental programming for the specific units.
Uses practice guidelines that address assessment, treatment intervention, rehabilitation, program matching, psychopharmacology, and outcomes.
Develops and implements “no wrong door” policies and procedures that mandate a welcoming approach to services, eliminate arbitrary barriers to initial evaluation and engagement, and specify mechanisms for helping each client to get connected to a suitable program as quickly as possible.
Participates in the establishment of universal screening for co-occurring and other mental health disorders at initial contact throughout the system.
Selects, assigns, trains, and evaluates subordinate unit coordinators and supervisors. Creates the expectation of universal competency, including attitudes and values, as well as knowledge and skill.
Works on developing competencies in existing policies and job descriptions, to incorporate them into personnel evaluation, credentialing, and to measure or monitor clinician attainment of competency.
Participates in the development and implementation of evidence-based practices, performance and quality improvement initiatives, and compliance and accreditation activities.
Maintains awareness of federal, state and county laws and regulations, local requirements, and policy impacting funding and service delivery.
Completes required state and federal reports with regards to departmental activities and funding; develops policies to address revised program expectations.
Responsible for development of policy, monitoring and reporting on various complaints; responds to client, EEOC and related complaints according to state and federal standards.
Participates in the annual departmental budget process including presentations at Boards and Committees as needed; make funding level recommendations.
Monitors expenditures to stay within budget and comply with the County budget process expectations.
Participates in various county and state committees, workgroups, commissions and planning sessions.
Serves as primary contact for union issues in the inpatient programs; participates in collective bargaining process; conducts grievance investigation.
May review and approve billing invoices.
Confers with colleagues in other County departments and agencies, and in organizations outside of the County (including community non-profit organizations) to maximize cooperation in areas of joint involvement, and to create partnerships among clients, families, staff and other public agency and private sector resources.
NON-ESSENTIAL DUTIES:
Performs related functions as assigned by the Human Services Executive Director.
MATERIAL AND EQUIPMENT USED:
General office equipment
Computer
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Must have successful management experience in human services, mental health, substance abuse or co-occurring disorders, or a related area; or any combination of education, training and experience which provides the necessary knowledge, skills and abilities. Typical combinations would be:
- A psychologist licensed in the State of Wisconsin with a doctorate degree in psychology and at least three years of clinical psychology experience which includes two years of administrative experience.
- A clinical social worker with at least a master’s degree in social work and a license in Wisconsin and at least five years of human services experience, which includes two years of administrative experience.
- A Registered Nurse with a master’s degree in psychiatric nursing and five years of related experience, which includes two years of administrative experience.
- A master’s degree in Occupational Therapy, Rehabilitation, Public Health, Public Administration or Healthcare Administration plus five years supervisory/management experience in a mental health inpatient setting.
For all disciplines, experience developing and working within a human services agency providing Child, Adolescent, Adult or Older Adult System of Care programs and services is essential.
Licenses and Certifications:
Licensed as a Psychologist in the State of Wisconsin or;
State Social Worker Certification or;
Wisconsin State Board of Nursing Registered Nurse License
Wisconsin Nursing Home Administrator License required
Knowledge, Skills and Abilities:
Knowledge of and experience with managing programs for individuals with co-occurring mental health and substance abuse disorders is desirable.
Knowledge of and experience training and supervising staff with evidence-based practices in mental health and substance abuse are essential.
Knowledge of planning and administration of human services programs.
Knowledge of planning, implementing and monitoring services for individuals with co-occurring mental health and substance abuse disorders.
Knowledge of integration of community based-and inpatient services.
Knowledge of management of skilled nursing.
Knowledge of principles of supervision and personnel management.
Knowledge of the interrelationships of services provided by local public and private agencies and organizations.
Knowledge of principles of the various professional and clinical disciplines working in human services.
Knowledge of principles of budgeting and revenue enhancement.
Knowledge of and ability to utilize a computer and required software.
Ability to evaluate the effectiveness of department programs and services.
Ability to monitor the selection, assignment, and performance of professional and non-clinical personnel.
Ability to perform mid to upper-level data analysis including the ability to coordinate, strategize, systematize and correlate, using discretion in determining time, place and/or sequence of operations within an organizational framework. Requires the ability to implement decisions based on such data, and overseeing the execution of those decisions.
Ability to utilize reference, descriptive, consulting, design and advisory data and information such as client grievances, program proposals and contracts, performance appraisals, and State and Federal Statutes.
Ability to communicate orally and in writing with Human Services Executive Director and management staff, clients and community agency representatives.
Ability to develop and maintain effective working relationships, communication and customer service approach.
Ability to perform basic mathematical operations, descriptive statistics and the ability to prepare and interpret basic statistical reports.
Ability to exercise judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.
Ability to apply principles of influence systems such as supervising, managing, leading, teaching, directing, coaching, planning, coordinating and controlling. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.
Ability to work the required hours of the position.
PHYSICAL DEMANDS:
Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
Intermittent standing, walking and sitting.
Using hand(s) feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.
Occasional bending, twisting, squatting, climbing, reaching, and grappling.
Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of light conditions.
Ability to work under generally safe and comfortable conditions where exposure to environmental factors such as irate individuals, violence and/or crisis may cause discomfort and poses a limited risk of injury.
This position description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.
How To Apply:
Required Application Form available in the following formats:
* PDF version – printable form
* MS Word version
Complete form on-line, save it as a document, return it as an attachment to an e-mail link below.
A Brown County application form is required and must be received in Human Resources by 4:30 p.m. on the stated closing date. Mail, fax or e-mail application to:
Brown County
Human Resources
305 E. Walnut St., Room 620
Green Bay, WI 5430
Fax: 920-448-6277
*PLEASE NOTE: DUE TO THE HIGH VOLUME OF APPLICATIONS WE RECEIVE, ONLY CANDIDATES THAT ARE SELECTED TO TEST OR INTERVIEW WILL BE CONTACTED.*
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