The Canyons
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Job Location: Park City, Utah
Job Type: Seasonal
Days Needed to Work: Varied
Shift Needed to Work: Varied
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PURPOSE/OBJECTIVE:
Check guests into Health Club, book spa appointments, and perform related Health Club duties.
DUTIES/RESPONSIBILITIES:
- Provide superior service to our customers (internal and external) at all times. Follow The Resort’s etiquette guidelines
- Check in guests at spa and health club, entering appropriate information into and running necessary reports from computer system
- Take payments, post charges, enter amounts into computer, and balance accounts at end of shift
- Answer a variety of questions from guests, and handle routine problems, referring more unusual or difficult problems or complaints to supervisor or other appropriate staff members
- Relay maintenance and housekeeping requests to proper staff members
- Answer phone calls
- Book spa appointments and services
- Handle emergencies that arise when on duty alone, notifying appropriate personnel
- Put keys away and do a key inventory
- Perform other related clerical tasks
- Assist in general maintenance of the spa desk and reception area
- Assist in Retail sales
- Perform other tasks as assigned
- Must have a flexible schedule, including working weekends
WORKING RELATIONSHIP:
Supervision is received from the Health Club Manager and Supervisor
PHYSICAL REQUIREMENTS:
- Use of basic spa booking procedures and computer programs
- Standing for extended periods of time
- Folding linens, lifting and moving objects up to 50lbs or more.
QUALIFICATIONS:
- High school plus one year of relevant spa experience or a combination of education and experience from which comparable knowledge and skills are preferred.
- Basic typing skills with computer data entry experience desirable.
- Basic reading, spelling and math skills.
- Ability to converse clearly and comfortable with many different types of people and to deal courteously and efficiently with customers and other Company personnel. Neat appearance and good social manners.
- Ability to learn a variety of information about the Company’s lodging and recreational facilities, packages and services as well as general information about the area.
How to Apply:
Application Process Welcome to The Canyons Recruiting Site. Our goal is to provide you with the tools to your success. Here are some helpful hints on how to start your future here at The Canyons.
1. Use our Online application link to apply.
2. Human Resources will send you an email to verify that we have received your application. HR will then review the information and send it to the appropriate department manager if you meet the minimum qualifications.
3. Please wait for 3 business days for the Managers to get in touch with you regarding the status of your application.
The Canyons
4000 The Canyons Resort Drive
Park City, UT 84098
The Canyons Passionate Purpose:
We are committed to owning the experience at The Canyons by anticipating, acknowledging and taking action on the spot.
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