The Canyons
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Job Location: Park City, Utah
Job Type: Year Round
Days Needed to Work: Varied
Shift Needed to Work: Day
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PURPOSE/OBJECTIVE
Responsible for overall management of leisure sales programs and distribution sources (Internet Distribution Companies, Wholesale travel Companies and Retail Travel Agencies).
DUTIES/RESPONSIBILITIES
• Oversee the coordination and successful execution of all leisure sales programs. Rectify any deficiencies with respective operational departments.
• Establish strategic relationships with Internet Distribution Companies (IDC’s), i.e. Expedia, Orbitz, Travelocity. Manage initiatives. Coordinate contracting. Oversee positioning.
• Manage strategic alliances with high end retail travel agencies.
• Manage domestic and international wholesale initiatives. Contracting and positioning.
• Work with revenue management department to develop initiatives that will allow for achievement of annual revenue budget in the wholesale category.
• Provide superior service to our customers (internal and external) at all times. Follow Resort’s etiquette guidelines.
• Develop and adhere to seasonal sales action plans to maximize year-round productivity.
• Meet and exceed established sales goals.
• Maximize room nights and lift ticket revenue through strategic relationships with wholesale travel companies, IDC’s and retail travel agents.
• Develop and execute leisure sales programs and/or promotions that offer increased revenue potential consistent with overall company goals.
• Compile sales data and analyze information to assist in leisure sales decision-making.
• Track competitive offers.
• Participate in Domestic and International travel shows. Represent The Canyons at travel related trade shows, sales events and personal calls as needed.
• Host and conduct familiarization tours and/or site visits for wholesale tour operators and/or retail travel agents customers.
• Work closely with accounting to insure that wholesale accounts are tracked and kept up-to-date. Payments should be received in accordance with contractual commitments.
• Insure that vendor credit applications are complete.
• Puts the guest at the forefront of every decision.
• Responsible for select ski clubs/councils that traditionally book direct.
• Responsible for working through wholesalers to secure ski club/ski council business opportunities.
PERSONAL ATTRIBUTES:
• Honest. High level of integrity.
• Able to handle and manage confidential information.
• Professional appearance.
• Follows established policies and procedures. Is supportive of Core Values. Sets the example for others and is above reproach. Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Is organized in tasks. Sees projects through to the finish. Has good follow-through. Understand the high level of importance that The Canyons places on customer response time. Makes it a habit to get back to colleagues/customers on issues.
• Can handle fast paced, potentially high-pressure environment.
• Is flexible with hours and days of work. Is able to work any hours of the day, any days of the week. Prioritizes and re-prioritizes personal time and work, to have good balance in lif
• Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive.
• Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
• Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through. Has the ability to step outside one’s comfort zone and present new ideas and perspectives to create positive outcomes.
• Exhibits respectful consideration of viewpoints, situations, ideas and others.
WORKING RELATIONSHIP
• Supervision received from Vice President, Sales and Marketing, Lodging.
PHYSICAL REQUIREMENTS
• Office situation, i.e., sitting, standing or walking in a small area.
• Repetitive keyboard action.
• Ability to travel out of state.
QUALIFICATIONS
• One to three years experience in resort sales or some related hospitality field required.
• Business degree helpful.
• Ability to relate well with others.
• Highly motivated, enthusiastic and willingness to accept challenge.
• Ability to perform all job duties/responsibilities.
How to Apply:
Application Process Welcome to The Canyons Recruiting Site. Our goal is to provide you with the tools to your success. Here are some helpful hints on how to start your future here at The Canyons.
1. Use our Online application link to apply.
2. Human Resources will send you an email to verify that we have received your application. HR will then review the information and send it to the appropriate department manager if you meet the minimum qualifications.
3. Please wait for 3 business days for the Managers to get in touch with you regarding the status of your application.
The Canyons
4000 The Canyons Resort Drive
Park City, UT 84098
The Canyons Passionate Purpose:
We are committed to owning the experience at The Canyons by anticipating, acknowledging and taking action on the spot.
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