City of Tulsa
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Job Location: Tulsa, Oklahoma
Department:
Telecommunications, Public Safety Communications
Category:
Emergency Communications
Salary:
Beginning Salary: $2,076./Mo.
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Summary:
Responsible for answering emergency and non-emergency requests for police and fire service.
Essential Job Functions:
Answers various emergency and non-emergency phones;
Obtains necessary information to respond to emergency situations within strict timeframes;
Enters data from calls into Computer Assisted Dispatching System (CADS) system for transmittal to dispatch;
Operates an 800 MHz radio system with speed and accuracy.
Reasonable accomodations may be made to enable individuals with disabilities to perform essential tasks.
Additional Job Functions:
Data entry for related areas; updates various files; and updates after hours call out list.
Minimum Requirements:
Graduation from a standard high school or possession of a General Educational Development (GED) certificate, APCO certification desirable; one (1) year general office, customer service, public safety or military communications experience including data entry and public contact. Must have the ability to think and act quickly in emergency situations, perform varied tasks simultaneously and pass police background check. Must be available to work shift work, overtime and call back.
Skill Test Required:
Data entry 5000 keystrokes (KPH) per hour with 7 errors or less, 911 address checking, 911 Grid Map, 911 Memorization, and personal characteristics profile.
Working Environment:
- This is a continuous 24 hour/365 day operation, subject to shift work, overtime and call back to various shifts. Requires wearing City of Tulsa uniform.
- All positions remain open until filled.
How To Apply:
City of Tulsa
200 Civic Center, Rm 105
Tulsa, OK 74103
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