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Job Profile
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Concord Hospitality Enterprises Company
Sales Coordinator
Job Location: East Rutherford, NJ
Department:
Sales
Hours:
Part time / 25 hours a week
Reports to:
Director of Sales and Catering
Grade:
Hourly (Non-exempt)
Compensation:
$13-14/per hour
Summary:
To handle all group rooms and some transient requests in a timely manner. To effectively forecast group rooms to the Director of Sales and Catering. In addition, work in a support effort in the marketing aspect of the hotel.
Standard Specifications:
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
*Report to work on time and in business attire with proper nametag.
*Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.
*Each associate will be required to follow the rules as found in the Concord Hospitality Handbooks.
*Must take directions well. Able to perform several functions simultaneously.
*Have a through understanding of the hotel’s organizational chart and proper chain of command.
*Have proper knowledge of all laws pertaining to the basics of Hospitality Management.
*Maintain professional conduct with set high levels of integrity within the hotel.
*Have good working knowledge of all departmental office procedures.
*Maintain promptness and accuracy in completion of all assigned projects.
*Distribute pertinent information in a timely manner to the operations staff.
*Handle group rooms by inputting group blocks, adhering to cut off dates, and notifying managers of the dates. Contact the guests within a reasonable time period to remind of cut off dates and adhere to the date.
*Do weekly forecast of group rooms and appropriately cut back blocks as needed.
*Generate a period end tentative listings for the upcoming period to distribute to the Director of Sales and Catering. In addition, develop a 90 day forecast, and a need date calendar.
*Be familiar with MARSHA and PMS functions.
*Sent out confirmations to guest of room types requested when in a sell out of specific room types.
*Work with the Front Office Manager in communicating special requests for the customer.
*Generate the weekly room packet and distribute to all departments.
*Answer incoming sales calls as support to the coordinator and assist in maintaining the files for the sales office.
*Process advance deposits. Set up House accounts for all group entering the hotel.
*Be fully acquainted with all queues and work through them each day.
*Assist as needed in other hotel departments.
*Attend the weekly sales meetings.
*Have weekly forecasts and updates ready for staff meetings, and give to director of Sales and Catering for review prior to meetings.
*Assist Director of Sales in marketing material development for hotel.
*Assist in Food and Beverage advertising initiative.
*Cost analysis of marketing programs proposed to the Director of Sales.
*Market penetration analysis on a per period basis.
*Communicate marketing promos to internal and external guests.
*Assist setup and electronic marketing, and track it.
*Assist with setup of fax machines.
HOW TO APPLY:
Concord Hospitality Enterprises Company
EEO. M/F/D/V
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