Products/Services:
Providing hardware, software, and Peopleware to Cities, Counties, Schools, and State Governments.

Qualifications (Education/Experience) Required:
Excellent communication abilities to answer and record twenty-five (25) to thirty (30) incoming telephone support calls per day, coordinate travel preparations for CIC resources, create / distribute company announcements, produce CD-ROM’s, and generate / maintain CIC standard customer documentation. Knowledge of Microsoft Excel, PowerPoint, Outlook Email, and Word required including two to three years experience in call entry and handling. Knowledge of K-12 Student Management, Governmental / Fund Accounting, and/or Dreamweaver desired.

Duties/Responsibilities:
Duties include answer and record twenty-five (25) to thirty (30) incoming telephone support calls per day, coordinate travel preparations for CIC resources, create company announcements, produce CD-ROM’s and Zip Disks, and generate / maintain CIC standard customer documentation.

Compensation/Benefits:
State of the art EOE work environment, in-house casual attire, free lunch, on-site fitness center, health / prescription / vision / dental / life and disability insurance, matching 401K, and tuition reimbursement.