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City of Greenville
City of Greenville



Job Location: Greenville, SC
Job Type: Full Time

$55,100.00 - $85,410.00 Annually


206 S. Main Street - Greenville, SC

Job Type

Full Time



Job Number




Brief Description

This position is part of a six member GIS team including another GIS Analyst III who shares many of these tasks.

Job Summary
Under general direction and in compliance with standard operating procedures and policies, serves as Geographic Information System (GIS) project manager, Esri Enterprise software administrator, designs and builds geospatial databases, and provides technical leadership for Web GIS products. Provides GIS development, analysis, SQL Server 2016/2019 database administration and advanced system implementation and administration of the Citys enterprise work management, asset management, and community systems. Serves as technical lead for Web-based GIS products for City staff and the general public such as interactive maps, Story Maps, and executive dashboards using Geocortex Essentials and ArcGIS Online (AGOL). Uses business analysis to understand business processes of customers, often involving multiple divisions, in order to develop and configure a GIS and/or enterprise asset management system solution to best fit customer goals. Designs GIS database models for geographic information to support numerous applications within GIS and other departments/divisions. Provides user training, ongoing system administration and technical support to users. Performs advanced spatial and database analyses, and design and write reports on data from multiple City databases. Prepares and delivers oral presentations to a wide variety of audiences. May act as GIS Technical Manager in his/her absence.

Job Duties

Essential Functions
Provide Advanced Services for GIS Systems: Install, manage, upgrade, and maintain applicable software on multiple virtual servers in support of the City`s enterprise GIS systems (e.g., Esri Enterprise, Geocortex Essentials, Cityworks AMS, etc.). Design, develop, implement, test and administer web and desktop products including managing supporting data, software installation, upgrades, security, and training. Publish and manage ArcGIS Server REST services for the systems mapping interfaces. Establish processes to extract, transform and load data from disparate data sources into formats usable within web GIS products. Use programming environments (e.g. XML, JavaScript, HTML, CSS, Arcade, etc.) to customize applications. Perform basic server administration tasks. Design and implement new or update existing GIS data sets. Write python scripts to automate tasks. Serve as the primary administrator for one of the following systems:
Enterprise Asset Management System: Provide advanced configuration, implementation and system administration services for the Citys enterprise work management, asset management, and community systems (e.g., Cityworks AMS, InfoMaster, Alastar, etc.). Conduct advanced database administration of Enterprise Asset Management (EAM) SQL Server 2016/2019 database and server upgrades. Provide guidance to management regarding strategies for efficient use of Cityworks AMS.
Web GIS: Administer internal and external Web GIS software (e.g., AGOL, Portal for ArcGIS, and GeoCortex Essentials). Manage user accounts for AGOL and Portal organizations. Establish standards and templates for AGOL and Portal applications. Serve as technical expert in the various options for web application development within the Esri suite of products. Evaluate and analyze success of all Web GIS products and ensure products align with customer objectives. 45%
Develop and Maintain GIS Solutions and Services: Serves as highest-level technical expert addressing issues of standards, strategy, technical requirements, and long-term administration and maintenance of GIS initiatives. Design and build geospatial databases using advanced data transformation/conversion tools, data modeling, and data collection methods. Coordinate with all levels of personnel in multiple City departments to determine customer business requirements using interviews, document analysis, site visits, and use cases in order to successfully integrate GIS into the business processes of enterprise applications. Work independently with users to define and meet project timelines for product development, delivery, and user training. Create visualizations via web content, web applications, or dashboards for reports to city management, city council, regulatory agencies, and other organizations. Maintain currency of technical and industry specific developments and industry best practices. Promote new developments to users to highlight improved methods for managing new and ongoing work. 35%
Perform GIS Database Administration: Maintain ESRI and ArcSDE Geodatabases within Microsoft SQL Server 2016/2019 databases, ensuring availability to users. Manage security and control privileges and permissions to database users. Perform large data loads and conversions using Extraction, Transformation, and Loading (ETL) models created in the ArcGIS Data Interoperability extension. Review database edits using a variety of GIS tools to maintain city GIS data standards. Manage, perform quality control analysis and develop data ETL models for data collected by City contractors (e.g., sewer, storm water, and traffic datasets). Coordinate and update GIS systems on a variety of City servers. 10%
Perform 3D City Model Management: Manage products and data involved with the Citys 3D model utilizing specialty software (e.g., ESRI City Engine, Trimble SketchUp). Work with City planning personnel to ensure current software products are addressing the departments operational and strategic goals. Produce products and technical advice for the Citys Design Review Board. Serve as liaison between the City and development community with regards to the Citys 3D data. Troubleshoot technical challenges and data interoperability. Develop additional uses for 3D Model. 5%
Provide End User Support and Training: Provide one-on-one and remote support to end users to solve technical GIS and work order software issues quickly and effectively often acting as liaison between customers and software vendor technical support to resolve system issues. Coordinate and/or develop and conduct user training for GIS and work order software. Identify common training needs among GIS users and secure resources to help meet skill and knowledge deficiencies. Write and maintain user guides, knowledge base articles, and technical help documents. 5%

Perform other duties as assigned.


Job Requirements
Bachelors degree in GIS, Geography, or related field.
Over six years of experience as a GIS Analyst or in a related position with ArcGIS Pro, ArcGIS Server or Enterprise, and ArcGIS Online experience.
Proven competence in SQL Server 2016/2019 Administration and Programming (HTML coding, Java scripting, Python).
Any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job, may be substituted for evaluation at the discretion of city management.

Preferred Qualifications
Certified Geographic Information System Professional (GISP).
ArcGIS Enterprise Portal experience.
Cityworks AMS experience.

Driver`s License Requirements
Valid South Carolina Class D Driver`s License.

Performance Requirements
Knowledge of:
ESRI ArcMap, ArcCatalog, ArcGIS Pro, and CityEngine.
Extract, transform, and load (ETL) methods.
ESRI Geoprocessing and Analysis Tools.
ArcGIS Server administration and publishing.
Geocortex Essentials, Web, Reporting, and Workflows.
Business Process Review methods.
ArcGIS Enterprise Portal (hosted and on site) capabilities, administration and application configuration.
Asset management system administration.
Local Government business processes in multiple departments.
MS SQL Server 2016/2019.
Methods of GPS data capture.
Crystal Reports.
Basic Server Administration and IIS.
Javascript, HTML, CSS, Arcade, and Python.

Ability to:
Design, build and administer ESRI enterprise SDE geodatabases with ESRI and SQL Server 2016/2019 tools.
Coordinate multiple stakeholders to determine needs and business processes in order to develop and configure a GIS and/or enterprise asset management system solution to best fit customer goals.
Develop and implement advanced Web GIS solutions in ArcGIS Online or Geocortex products for internal or public clients.
Create, edit, maintain ArcGIS Server map services to support multiple City web applications.
Perform Cityworks server application and database administration.
Write scripts and establish server environments to automate data transformations, analysis, and uploads to other web servers.
Effectively communicate through verbal and written means and have the ability to adapt to different audiences.
Install, configure, and customize GIS and other software on servers to support user needs.
Perform advanced GIS analysis and create spatial products in response to customer request.
Develop and provide or coordinate GIS application training for city users; provide technical support.
Read, analyze, and interpret GIS mapping, GPS data, professional journals, technical journals, and other documents used by the department.
Make mathematical calculations and draw logical conclusions.
Write reports, prepare business letters, summarize meeting minutes, and compose emails in a clear and professional manner.
Operate general office equipment to include scanner, printer, coper, telephone, mobile phone, plotter, projector, computer, and GPS units (ex: Trimble GeoXT).

Working Conditions
Primary Work Location: Office environment and outdoors.

Protective Equipment Required: Safety vest.

Environmental/Health and Safety Factors: Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.

Physical Demands: Continuously requires fine dexterity, sitting, and vision. Frequently requires talking. Occasionally requires standing, foot controls, and hearing. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.

Mental Demands: Frequently requires frequent change of tasks, working closely with others as part of a team, and tedious or exacting work. Occasionally requires time pressures and irregular schedule/overtime.

Americans with Disabilities Act Compliance
The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The City of Greenville offers a comprehensive and affordable benefits package designed to provide a variety of choices to best fit the needs of our employees and their families. View more details about these benefits here: City of Greenville Employee Benefits.


The City offers the following health insurance options to eligible employees:

  • Medical
  • Dental
  • Vision
  • Basic Term Life
  • Employee Supplemental Life
  • Spouse Term Life
  • Child Term Life
  • Short Term Disability (STD)
  • Long Term Disability (LTD)
  • Voluntary Benefits (Critical Illness, Accident, Hospital Care, etc.)
All health insurance coverage is effective the first of the month following the employees hire date except for LTD which is effective the 91st day following date of hire.

  • General Leave is earned/accrued biweekly by all regular, full-time and permanent part-time employees as a percentage of normal work hours.
  • The City of Greenville observes 11 paid holidays.
The City is a member of the South Carolina State (SCRS) and Police Officers (PORS) defined benefit Retirement Systems.

  • Employee Recognition & Awards Program (ER&A)
  • Employee Service Awards
  • Longevity Bonus
  • Worker`s Compensation
  • Deferred Compensation
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)

City of Greenville (SC)

206 S. Main St

Greenville, South Carolina, 29601




How To Apply:


Please fill out our Online Application by clicking the Apply button below:


Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.


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