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City of Greenville
City of Greenville



Job Location: Greenville, SC
Job Type: Full Time

$40,747.20 - $61,131.20 Annually


426 N. Main Street - Greenville, SC

Job Type

Full Time



Job Number




Brief Description

Job Summary
Under general direction and in compliance with standard operating procedures and policies, assists Municipal Court with case flow management by serving as the first point of contact between the accused - in custody - and a judicial officer. Assists with orderly case flow management. Conducts arraignments and reviews submitted affidavits to determine sufficient probable cause. Generates and signs arrest warrants, courtesy summonses, summonses, and subpoenas, etc. Creates and modifies cases in the Courts case management system. Coordinates transport of in-custody defendants with Court security and detention facility. Ensures victims rights are protected. Acts as a liaison between the Court, the American Bar Association, the public, and other parties to ensure that cases proceed smoothly and efficiently. Serves as a knowledgeable resource for State statutes, City ordinances, policies, business processes and other judicial or criminal justice information. Provides level of customer service necessary without giving legal advice. Monitors status of in-custody defendant cases and ensures they are submitted to the Court in a timely manner. Provides assistance to Court staff members with best practices, legislative changes or administrative orders. Receives and reviews documents to determine conformity with appropriate rules, practices and/or requirements. Assists with and/or leads special projects as needed or assigned.

Job Duties

Essential Functions
Maintain Case Flow Management: Inform the accused taken into custody by law enforcement of his/her rights and explain the nature of the charge(s) and possible penalties involved in a manner which makes the information clearly understandable. Review charges and defendants criminal history (if applicable) and determine the conditions, which if met, will stipulate the form of the defendants release from custody. Ensure that a reasonable attempt was made by the detention facility to notify the victim of their rights to attend a bond proceeding; take appropriate steps to safeguard the rights of the victim and ensure he/she is protected from harassment or intimidation. Enter cases in the Courts case management system. Prepare and generate a variety of complex documents in the course of business. Review and evaluate complaints submitted by interested parties to determine if there is probable cause for arrest warrants, courtesy summonses, fugitive warrants and search warrants. Coordinate transport of in-custody defendants with Court Security and the detention facility. 60%

Maintain Record Information Management: Maintain integrity of the jailed defendant filing system by means of monitoring proper access and submitting case files in a timely manner to the Court. Ensure quality control of data and records for accurate statistical and financial reporting. Receive and review documents to determine conformity with appropriate rules, practices and/or requirements. Ensure all documents submitted to the Greenville County Detention Center are accurate, up-to-date and complete. Assist in special projects as needed or assigned. Provide assistance to all Court staff members with records management best practices, legislative changes or administrative orders. 20%

Provide Customer Service: Answer advanced public inquiries on jailed case statuses, availability and location of records. Triage situations or inquiries to determine level of responses (e.g., Municipal Judge involvement). Act as liaison between the Court, bond company representatives, the bar, the public and other parties to ensure that cases proceed smoothly and efficiently. Assist by staffing phone lines and answering public inquiries. Serve as a knowledgeable resource for state statute, city ordinances, policies, business processes and other judicial or criminal justice information. Provide appropriate resource information for inquiries about other agency processes and responsibilities. Provide level of customer service necessary without giving legal advice. 15%

Process and Document Cash Transactions: Receive payments and issue receipts for bond payments and bench warrant payments. Post payments in the Courts case management system. Prepare Daily Balancing Sheet and deposit slips for Daily Deposit Review when payments are processed. Place daily deposit information in disposable deposit bags for transport to financial facility. 5%

Perform other duties as assigned.


Job Requirements
Associate degree in Criminal Justice, or a related field.
Over two years of progressively responsible experience in a related field.
Bondable upon hire. Must successfully complete 2 week Summary Court Judge School and pass the test within one year of employment.

Driver`s License Requirements
Valid South Carolina Class D Driver`s License.

Performance Requirements
Knowledge of:
Principles and processes involved in the administration and operations of Municipal Court.
Court related policies, operations and processes at the local, state and national levels.
Municipal Court related laws, legal codes, court procedures, precedents and government regulations.
Various repositories of information used in police records and related legal documents.
Principles and processes for providing customer and personal services including a desire to help customers regardless of their circumstance.
Administrative/clerical procedures and systems such as word-processing systems and office terminology.

Ability to:
Perform records processing and management, including entry of citations/arrest warrants in the Court database.
Respond to and resolve difficult citizen inquiries and complaints, assist defendants and attorneys with Court processes and advise the public on Municipal Court policies, procedures and regulations.
Identify problems and review related information to develop and evaluate options and implement solutions.
Accurately process cash and monetary payments and issue receipts for bond and bench warrant payments.
Serve as a project or team lead.
Establish and maintain effective working relationships with co-workers, supervisors, and the general public.
Communicate with others in person, in writing and by telephone as indicated by the needs of the audience.
Read, analyze, and interpret affidavits, professional journals, financial reports, legal documents, and governmental regulations as well as other documents used by the department.
Write reports, prepare legal documents, and compose emails in a clear and professional manner.
Operate general office equipment to include scanner, printer, copier, telephone, fax machine, calculator, and computer with Microsoft Office Suite.
Utilize specialized software and systems to include Adobe Reader, Naviline/AS400 Applications (Greenville County AS400), SC Case Management system and related court/case management system.

Working Conditions

Working Conditions
Primary Work Location: Office environment.

Environmental/Health and Safety Factors: Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work. Weekly exposure to physical hazards. Frequent exposure to physical danger or abuse.

Physical Demands: Continuously requires fine dexterity, sitting, handling, vision, and hearing. Frequently requires lifting, reaching, twisting, and talking. Occasionally requires walking, and pushing/pulling. Light strength demands include exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly.

Mental Demands: Frequently requires time pressures, frequent change of tasks, irregular schedule/overtime, performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exacting work. Occasionally requires noisy/distracting environment.

Americans with Disabilities Act Compliance
The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The City of Greenville offers a comprehensive and affordable benefits package designed to provide a variety of choices to best fit the needs of our employees and their families. View more details about these benefits here: City of Greenville Employee Benefits.


The City offers the following health insurance options to eligible employees:

  • Medical
  • Dental
  • Vision
  • Basic Term Life
  • Employee Supplemental Life
  • Spouse Term Life
  • Child Term Life
  • Short Term Disability (STD)
  • Long Term Disability (LTD)
  • Voluntary Benefits (Critical Illness, Accident, Hospital Care, etc.)
All health insurance coverage is effective the first of the month following the employees hire date except for LTD which is effective the 91st day following date of hire.

  • General Leave is earned/accrued biweekly by all regular, full-time and permanent part-time employees as a percentage of normal work hours.
  • The City of Greenville observes 11 paid holidays.
The City is a member of the South Carolina State (SCRS) and Police Officers (PORS) defined benefit Retirement Systems.

  • Employee Recognition & Awards Program (ER&A)
  • Employee Service Awards
  • Longevity Bonus
  • Worker`s Compensation
  • Deferred Compensation
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)

City of Greenville (SC)

206 S. Main St

Greenville, South Carolina, 29601




How To Apply:


Please fill out our Online Application by clicking the Apply button below:


Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.


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