Position summary:
To provide Receptionist Support Services to the DNDO to include, but not limited to, the following: Tasks: - Provide reception support such as greeting and assisting visitors, providing visitor badges to guests, contacting staff to notify them that their visitors have arrived, maintaining security protocols, answering and forwarding telephone calls, taking messages, and other reception related duties.
- Schedule conference room reservations on behalf of the agency, arranging for necessary resources, providing staff with appropriate information and forms regarding the process, rearranging schedules when necessary, and printing schedules.
- Assist with and advise staff regarding the overnight mail process, packaging mail for shipment, tracking and recording documentation, researching receipt or shipment progress, reconciling invoices, and maintaining adequate inventory of shipping supplies.
- Assist staff with reconciliation of office supply purchases, assembling files of invoices and packing slips, reviewing and comparing documentation against order forms, contacting vendors for missing documents, and creating spreadsheets and records.
- Provide Time and Attendance assistance for federal employees, inputting records into the automated Time and Attendance system (webTA), providing instructions to staff, answering questions, sending reminders to staff of biweekly submission deadlines, and transmitting files to Headquarters.
- Establish, maintain, and update files, databases, and records. Perform routine data entry or typing, creating, editing, and maintaining documents, correspondence, and PowerPoint presentations.
- Perform responsibilities as alternate travel preparer using FedTraveler.com (or designated DHS system). Administer and prepare travel requests, authorizations, and invoices, research transportation schedules, lodging arrangements, and meeting locations, confirm reservations, and maintain detailed files for travelers.
- Attendance and punctuality are critical to this position.
- Perform other related duties as required.
Education and Experience: High School Diploma or GED required as well as 2 years of related experience. Prefer experience with/at Department of Homeland Security (DHS). Be proficient and have demonstrated experience in the use of the following software: Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Power Point, and Microsoft Excel. Security Clearance: Applicant must currently possess a Secret clearance. Employee must maintain eligibility at the level required by the contract throughout employment. CTI is an Affirmative Action and Equal Opportunity Employer Committed to Diversity.
CTI Resource Management Services, Incorporated (CTI)
EEO Policy
As an equal opportunity and affirmative action employer, CTI is required to obtain race, gender, disability and Vietnam Era Veteran demographics on job applicants. This information is not part of your employment application and will not be used when making a hiring decision. It is requested of you voluntarily and is used to enable CTI to comply with Federal EEO and Affirmative Action record keeping requirements. If you choose not to provide this information it will not affect your eligibility for employment.
Family Friendly Workplace
CTI believes everyone deserves the opportunity to work in an environment that they feel safe at and presents a friendly, family atmosphere, and therefore actively enforces a drug-free workplace for all its employees.
Background Checks
All CTI employee positions require a National Criminal Background Check before employment begins.
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