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Inside Sales Coordinator - Customer Service
Dixon Valve & Coupling Company
Dixon Valve & Coupling Company
Job Location: Dallas, NC
Job Type: Full Time
Department: Customer Service

Dixon Quick Coupling is looking for an Inside Sales Coordinator to join our team in Dallas, NC. This is a great opportunity to join a growing division of a global manufacturing company. If you`re a recent college graduate looking for place to start your career, this could be the perfect opportunity for you! Bachelor`s degree and previous customer service experience preferred.

Job Summary
The Inside Sales Coordinator will focus on providing excellent service to our customers and supporting our inside and outside sales teams. Responsibilities include entering orders, answering inquiries via phone and email, determining and verifying product specifications, pricing, and delivery. Will manage key accounts, coordinate documentation, orders and shipments. The Inside Sales Coordinator will interface with customers to assist with technical aspects of the product, troubleshooting and relaying feedback to appropriate contacts in sales, quality assurance and manufacturing. May also maintain reports and assist with special projects as needed.

Core Responsibilities
Respond to customer inquiries via email, phone and internal systems
Manage key accounts, coordinate orders and product shipments
Support regional and territory sales managers
Data entry and reporting
Organize and assist with events; provide additional support with projects

Strong organization skills and ability to multi-task
Excellent written and oral communication skills
Strong computer skills (Proficient in all Microsoft Office applications)
Strong sense of professionalism, customer service skills and work ethic





Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause



Goal Completion: Inspired to perform well by the completion of tasks

Self-Starter: Inspired to perform without outside help

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization



High School or better.


Bachelors or better.



2-5 years: Customer service or inside sales

Licenses & Certifications


Dixon Valve & Coupling Company

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Disclaimer:  Dixon is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of Dixon about this opening. All resumes submitted by search firms/employment agencies to any employee at Dixon via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Dixon. No fee will be paid in the event the candidate is hired by Dixon as a result of the referral or through other means.

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