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Technical Inside Sales Representative - Customer Service
Dixon Valve & Coupling Company
Dixon Valve & Coupling Company
Job Location: Pewaukee, WI
Job Type: Full Time
Department: Customer Service
Job Details

Dixon is looking for a Technical Inside Sales Rep to join our team in Pewaukee, WI.

Position Summary:

The Technical Inside Sales Rep will be responsible for responding to email and phone inquire, providing quotes, entering orders, resolving product or service issues, and contributing to the overall team efforts to take care of our customers.

Primary Responsibilities:
  • Providing support to both internal and external customers
  • Responding to email and phone inquiries
  • Resolving product or service issues with customers
  • Order entry and quoting
  • Assist with special projects as needed

  • Mechanical aptitude
  • Ability to communicate effectively
  • Ability to maintain calm under pressure
  • Ability to resolve customer inquiries efficiently
  • Strong ability to handle challenges and multitask
  • Excellent customer service skills and positive attitude
  • Strong attention to detail
  • Ability to work in a fast paced environment
  • Strong computer skills; Microsoft Office and various software programs
The above statements are intended to describe the general nature and level of work performed in this position and are not intended to be an exhaustive list of all duties, responsibilities and skills required and are subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Employment at DVCC, Inc. is contingent upon the candidate`s ability to pass a pre-employment criminal background check, drug screening and physical capabilities test. Applicants are considered for all positions without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status and any other status protected by federal, state or local law.





Dedicated: Devoted to a task or purpose with loyalty or integrity

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause



Goal Completion: Inspired to perform well by the completion of tasks

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility



Licenses & Certifications


Dixon Valve & Coupling Company

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Disclaimer:  Dixon is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of Dixon about this opening. All resumes submitted by search firms/employment agencies to any employee at Dixon via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Dixon. No fee will be paid in the event the candidate is hired by Dixon as a result of the referral or through other means.

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