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Syteline Administrator - Information Systems
Dixon Valve & Coupling Company
Dixon Valve & Coupling Company
Job Location: Stevensville, MD
Job Type: Full Time
Department: Information Systems
Job Details

We are looking for a Syteline Administrator to join our team in Stevensville, MD!

The Syteline Administrator will analyze business processes and program requirements, working closely with users, department managers, and programmers to identify and propose new processes or program changes to meet business requirements. You`ll specify, design, and support software programs, reports, and forms in a Syteline ERP System. You will develop supporting flowcharts, tables, diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces. Part of this function will be researching alternative business solutions and presenting any recommending alternatives, including cost justification. You will also be responsible for overseeing user training and support, coordinating with other IT functions.

  • Serve as a leader and project manager with overall responsibility for SyteLine ERP system.
  • Maintain and automate key tasks to ensure SyteLine is running optimally.
  • Troubleshoot SyteLine errors and performance issues as they arise.
  • Perform database management software systems upgrades.
  • Responsible for reporting, database management, upgrade testing, patching, and support.
  • Manage ticket tracking system for issues related to SyteLine.
  • Design and implement system personalization and customization as needed by departments.
  • Encodes, tests, debugs, and installs the operating programs and procedures in coordination with computer operations and user departments.
  • Setup and provide end-user training and support for ERP modules and forms.
  • Evaluate and recommend changes to current and future ERP system requirements to meet organizational needs.
  • Update and document all internal procedures related to the use of SyteLine.
  • Providing Helpdesk, Desktop, Systems/Network Administration, and End-User support to the assigned location for this role.

  • Candidates must have experience supporting and administering Infor Syteline
  • SQL DBA Experience.
  • Associate`s or Bachelor`s degree in related field preferred.
  • Excellent verbal and written communication
  • Ability to work with multiple user groups of all levels when maximizing the ERP products capabilities.





Functional Expert: Considered a thought leader on a subject

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity



Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks



Bachelors or better.



5-10 years: Direct system management.

Licenses & Certifications


Dixon Valve & Coupling Company

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Disclaimer:  Dixon is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of Dixon about this opening. All resumes submitted by search firms/employment agencies to any employee at Dixon via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Dixon. No fee will be paid in the event the candidate is hired by Dixon as a result of the referral or through other means.

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