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Operations Trainee - Customer Service
The Dixon Group
The Dixon Group
Job Location: Chestertown, MD 21620, USA
Job Type: Full Time
Department: Customer Service
Requisition Number: OPERA005421

Job Details

Dixon is looking for an Operations Trainee to join our team in Chestertown, on Maryland`s eastern shore.

This is a unique opportunity for individuals that possess key professional competencies. Candidates must have a Bachelors degree, positive attitude, strong communication skills, excellent work ethic and a desire to learn and grow professionally.

As an Operations Trainee, you will gain the skills and knowledge needed to become a successful team member within our organization. As part of this rotational training program, candidates must be willing to work in all areas of the business, including manufacturing, distribution, and customer service.

Recent college graduates are strongly encouraged to apply!



  • Participate in rotation program throughout the business
  • Gain solid understanding of operations
  • Exceed customer service expectations and learn about our product offering
  • Look for opportunities to improve current processes and operating procedures
  • Take responsibility for special projects and assignments as needed




  • Outgoing team player with a positive attitude
  • Strong sense of professionalism and work ethic

  • Willingness to work in manufacturing, customer service, sales, production, and distribution roles to learn our products and services
  • Ability to work in a fast paced manufacturing and distribution environment
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office Suite and additional software programs
  • Strong attention to detail

The above statements are intended to describe the general nature and level of work performed in this position and are not intended to be an exhaustive list of all duties, responsibilities and skills required and are subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The Dixon Group is an equal opportunity employer. It is the Company`s policy and practice to recruit, hire, train, and promote individuals, as well as to administer all personnel actions, compensation and benefits, without regard to race, religion, color, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, ancestry or national origin, age, disability, family medical history or genetic information, veteran status, military service, or any other factors protected by applicable law. This policy extends to all employees and applicants and to all aspects of the employment relationship.





Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity



Self-Starter: Inspired to perform without outside help

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Goal Completion: Inspired to perform well by the completion of tasks

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization



Bachelors or better.


Licenses & Certifications







The Dixon Group

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Disclaimer:  Dixon is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of Dixon about this opening. All resumes submitted by search firms/employment agencies to any employee at Dixon via-email, the Internet or in any form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of Dixon. No fee will be paid in the event the candidate is hired by Dixon as a result of the referral or through other means.

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