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Beechcraft Corporation
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Job Location: Wichita, KS
Functional Area: Customer Service
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Reference Code
50208858EXT
Company
Beechcraft designs, builds and supports versatile and globally renowned aircraft, including the King Air turboprops, piston-engine Baron and Bonanza, and the T-6 trainer and AT-6 light attack military aircraft. Our 5,400 highly skilled employees are focused on continuously improving the company’s products and services which are sold to individuals, businesses and governments worldwide. In business since 1932, Beechcraft has built more than 54,000 aircraft and more than 36,000 continue flying today. We lead the industry with a global network of more than 90 factory-owned and authorized service centers. Our company’s headquarters and major manufacturing facilities are located in Wichita, Kan.
Department
HB Parts and Distribution
Position Summary
This position interacts with the Foreign Special Mission customers on a daily basis and provides support at multiple levels. This individual will need to interact with other Team Members and various Support Entities.
TOP PRIORITIES:
Manage all aspects of Major Foreign Government Customers including but not limited to:
Handle day to day Customer Business in SAP, HBP&D website, email and voice communications.
Work with Customers Expedite requests by improving Factory and Vendor delivery dates and by communicating with internal and external sources.
SUCCESS MEASURES:
Annual Sales Figures
Customer Satisfaction Surveys
Feedback from the Individual Contributing members of the team
Review of accomplishments with HBP&D Management
OTHER DUTIES AND RESPONSIBILITIES:
Represent HBP&D in meetings with Customers both at the Factory and Customer facilities.
Provide Sales Reports to HBP&D Management and to individual Customers.
Daily interactions with Customer, HBP&D Support Organizations, and Beechcraft Corporate entities.
MINIMUM QUALIFICATIONS:
Bachelor Degree or Related Prior Job Experience.
Working Knowledge of SAP or other related MRP Systems.
Government Sales Experience is preferred.
2+ years experience in customer support, sales, or account management.
Office 2010 Program Skills is requisite.
Working Knowledge of aircraft parts and customer service Manufacturing/Procurement operations is a plus.
Problem Solving Skills.
Interpersonal Skills in working with a variety of both Internal and External parties to resolve problems when they arise.
Self Motivation to Accomplish any and all tasks set out for the Team.
OTHER CONSIDERATIONS:
Potential Travel to meet customers.
Some flexible work schedules may be required.
Branch
HBC Wichita, KS (ICT)
Benefits
Beechcraft Corporation produces a wide range of the finest general-aviation, special-mission and trainer aircraft in the world. The company environment offers employees with dynamic challenges and engaging learning experiences to succeed in the aviation industry today.
We also offer a comprehensive, competitive benefits package to you, your spouse or same-sex domestic partner, and your eligible children. In addition to protecting you and your family's health and well-being, we provide important income and work/life benefits to meet your needs.
This website provides a general overview of the health care, income protection, investment/retirement and work/life benefits, as well as some of the extras available to eligible Beechcraft Corporation and Hawker Beechcraft Services employees worldwide. We encourage you to become familiar with our benefits.
Note: Packages will vary according to employees’ payroll designations and locations. Pay and benefits for employees represented by a bargaining unit will be in accordance with the collective bargaining agreement. Benefits for Hawker Beechcraft Services vary for some coverage options.
Diverse Workforce
Diversity at Beechcraft Corporation means building a culture in which all employees feel welcome and able to contribute to their maximum. We believe this gives us the advantage to attract, fully utilize, inspire and retain the most talented people possible. We want our employees to question more thoughtfully than our competitors, think more completely, consider from more perspectives and come to better conclusions. All of these are the critical ingredients necessary to compete in the global general-aviation industry.
In 2006, the company received the Equal Opportunity Corporate Diversity Award from the Urban League in Wichita, Kan. The award recognized our efforts for further understanding and cooperation among employees, customers and the community; to establish a diversity program that includes recruitment, promotion and supply chain components; and to contribute to improving the quality of life in the greater Wichita metro area by encouraging employee involvement.
One reflection of our commitment to diversity can be seen in the formally recognized networking groups called Employee Resource Groups (ERGs). These groups foster an inclusive work environment so that all employees are fully engaged and working together effectively to meet our business goals.
ERGs serve as forums to communicate diversity issues and concerns to leadership in a neutral, respective environment. Each group focuses on personal and professional development, while also taking on company and community projects.
> Women’s Network Initiative (WNI)
> Black Employees Network (BEN)
> Gay, Lesbian, Bisexual, Transgender and Allies (GLBTA)
> Young Employee Success Network (YESnet)
How to Apply:
Click the "Apply Button" below, enter 50208858EXT in the Keywords and click start
Beechcraft Corporation
Beechcraft is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
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