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Heartland Health
Health Information Services Clerk / ROI Clerks
Job Location: Saint Joseph, MO
Job Type: PRN (as needed)
Department:
ROI Clerks
Facility:
HRMC
Shift:
Day
Hours:
Variable / PRN
Temp/Non-Temp:
Regular HH Emp
Positions Available
1
Type of Benefits Available
No Benefits
Job Description:
Works under the supervision of the Manager-HIS Clerical assisting with the completion, maintenance and release of information comprising patient medical records.
Performs other duties as assigned.
BEHAVIORAL COMPETENCIES
Employees are responsible for the following RESPECT Plus Core Behaviors as defined in the RESPECT Plus document:
Accountability
Communication
Appearance
Confidentiality/Privacy
Attitude
Courtesy
TECHNICALCOMPETENCIES
Employee in this position perform the following technical competencies:
- Constructs medical records, placing health information documentation in the medical record in correct order and sequence.
- Analyzes medical records for completion following medical staff bylaws, JCAHO, CMS and DOH guidelines.
- Routes medical records and advance directives as needed throughout the facility.
- Retrieves hard copy and microfilm medical records for patient care and review and routes appropriately.
POSITION TITLE:
HIS CLERK
POSITION CODE:
80460
- Releases information to internal/external customers and is knowledgeable to Federal and State
- regulations, assisting customers with completion of written requests. Prepares billing for external customers and monitors monthly. Prepares cash deposit weekly.
- Acts as a receptionist and customer service representative. Answers the phone and makes necessary calls to meet and exceed the needs of the customers.
- Checks in all deliveries and distributes supplies appropriately.
- Completes data entry and updates in computer software programs. Retrieves clinical information from HannaH and microfilm as needed.
- Sorts and routes loose sheets to medical records, placing in appropriate chart order and sequence.
- Performs other duties as assigned.
- Assists physicians with chart completion. Faxes info to physicians' offices as requested.
- Performs case merge (merges multiple medical record numbers). Investigates and merges in multiple systems.
- Listens to dictation on listen feature to identify dictation and assigns to transcriptionist. Reviews Hannah for signatures and reports.
- Monitors potential delinquent status of charts weekly. Notifies and follows up with physicians accordingly.
- Provides input for process improvements.
- Acts as mentor to newly hired staff.
- Performs notary duties as applicable.
- Provides assistance with escorting new admission patients to destination.
- Retrieves pending reports and places in medical record in appropriate chart order.
Job Qualifications:
EDUCATION:
High School Diploma or GED.
LICENSURE:
None. May be required to obtain notary.
EXPERIENCE:
Basic computer and data entry skills required. Previous work experience in a Health Information Services department desirable.
ESSENTIAL TECHNICAL/MOTOR SKILLS:
Inputting data, speaking clearly, calibrating equipment, answering phone, precise hand/eye coordination, fine motor skills, good writing skills.
INTERPERSONAL SKILLS:
Must be courteous; work in a professional, caring manner with internal and external customers; have the ability to work with interruptions, and flexibility in hours and workflow, foster teamwork and promote service and quality in everything.
ESSENTIAL PHYSICAL REQUIREMENTS:
Assembling, kneeling, crouching, stooping, reaching, standing, walking, pushing, pulling, lifting, operating, lifting 10 lbs.
ESSENTIAL MENTAL ABILITIES:
Interpret data, organizational skills, comprehend. Follow rules/instructions. Adaptability, short and long-term memory, concentration/alertness, reading.
ESSENTIAL SENSORY REQUIREMENTS:
Visual skills, hearing, feeling, distinguish colors, manual dexterity.
EXPOSURE TO HAZARDS:
None.
OTHER:
None
HOW TO APPLY:
To apply for this position, please access the url below. Then, please enter the following Job Number "Search by Job Number:" field on the bottom of the page:
Job Number
08-2045
Company Summary:
Located in beautiful St. Joseph, Missouri, a city named as an "All America City," Heartland Health is an integrated health delivery system, which includes a medical center, physician practices, foundation and a health plan. Our flagship facility is Heartland Regional Medical Center (HRMC), which consists of 351 staffed acute care beds in a Level II trauma hospital. HRMC is JCAHO-accredited, and serves a regional population of 294,000 in Missouri, Kansas and the bordering counties in Nebraska and Iowa.
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