| |
|
Heartland Health
Associate Team Leader / Acute Mental Health Unit
Job Location: Saint Joseph, MO
Shift:
Full-time / 40 / variable / rotating evenings,some days / Regular HH Emp / 1
Company Summary:
Located in beautiful St. Joseph, Missouri, a city named as an "All America City," Heartland Health is an integrated health delivery system, which includes a medical center, physician practices, foundation and a health plan. Our flagship facility is Heartland Regional Medical Center (HRMC), which consists of 351 staffed acute care beds in a Level II trauma hospital. HRMC is JCAHO-accredited, and serves a regional population of 294,000 in Missouri, Kansas and the bordering counties in Nebraska and Iowa.
Location:
HRMC
Type of Benefits Available:
Full-Time Benefits
Job Description:
The Associate Team Leader is a leadership entry position designed to prepare future leaders for the organization. The role combines education, orientation and mentoring to assure effective leadership performance. Principle responsibilities will include directing the overall clinical care and function of the assigned unit during an assigned shift; assuring unit is appropriately staffed, and providing performance feedback, coaching and discipline of the clinical staff. The Associate Team Leader will assess, monitor and educate the nursing staff on patient care and assure safe, compliant care while meeting patient satisfaction needs and goals of the unit and the organization. All duties will be carried out with a focus on effective relationships with unit staff members, ancillary departments, physicians, other hospital leadership and ultimately, with patients and others visiting the system.
Behavioral Competencies:
Employees are responsible for the following RESPECT Plus Core Behaviors as defined in the RESPECT Plus document:
Accountability
Communication
Appearance
Confidentiality/Privacy
Attitude
Courtesy
Technical Competencies:
Employees in this position perform the following Technical Competencies:
Support of the Team Leader and Service Leader in implementing objectives and recommending improvements that support the mission and vision of the organization, particularly as regards patient safety, quality and satisfaction. He or she will also participate in developing and maintaining staffing standards and guidelines; ensure appropriate staffing for shifts, ensure integrity of patient acuity data, and work with other departments to identify and resolve unit staffing issues on a regular basis.
Participation in staff development activities-interacting as needed with Team Leader, Education Department and others to continuously improve clinical competency and effectiveness of department staff. The Associate Team Leader will conduct annual performance reviews and provide coaching and development including corrective action, to optimize staff performance and assure safe and satisfactory care to patients.
Monitoring of employee and patient satisfaction data to define primary issues impacting scores and working with others in the department and organization to assure effective individual and team-oriented effectiveness. In addition, this person will be responsible for visiting with patients and their family members to identify and resolve any immediate issues, as well as associated implications for staff coaching. The Associate Team Leader will learn and apply Studer principles to optimize effectiveness.
Participation in hiring, discipline, and grievance handling to assure optimal clinical and team performance. The Associate Team Leader will carry out these tactics in compliance with organizational policies and procedures along with local, state and federal employment law.
Maintaining effective and professional relationships with Physicians and other medical staff, ancillary department personnel on the unit, and support services. This leader will demonstrate effective problem solving and conflict management skills at all times.
Monitoring patient charts and other documentation to assure staff compliance with all internal and external professional and regulatory standards as well as to ensure a safe, clean physical environment.
Engage in self-development in clinical, professional, and managerial arenas. Collaborates with Team Leader to meet personal and professional learning needs through informal and formal methods. Successfully complete required leadership development curriculum and new leader orientation.
In coordination and support of Team Leader, plan and conduct unit meetings, encourages open communication and verbalization of opinions in an attempt to identify and resolve problems on the unit/department, and strives to reduce tension and anxiety among staff members.
Work with Team Leader to assure leadership coverage of the unit as needed.
Performs other duties as assigned.
Job Qualifications:
Education:
Bachelor's Degree in Nursing or relevant clinical field preferred.
Licensure:
Licensed as a registered nurse or appropriate clinical area in the state of Missouri. Current BLS required.
Experience:
Experience in Healthcare, hospital or clinical setting with three (3) years bedside nursing experience.
Essential technical/motor skills:
Have a thorough knowledge of the clinical and technical skills needed to provide high quality outcomes within the service. Knowledge of the operational and technical skills to meet high quality outcome. Will have the ability to direct other to resources to be used to develop technical answers. Have the skills to develop processes to be used to respond to all customer groups, regardless of the level of technical skill needed.
Interpersonal skills:
Team oriented, ability to develop and analyze core processes and plan implementation. Must possess excellent oral and written communication skills and present a positive image for Heartland. Must be motivated and emote a positive attitude. Ability to work independently. Possess strong negotiation skills.
Essential physical requirements:
Moving, walking, balancing, kneeling, crouching, stooping, reaching, standing, pushing, pulling, lifting, and restraining. Must travel throughout the Heartland complex to meet with users in their environment.
Essential mental abilities:
Will possess a set of skills including, but not limited to forecasting, analyzing, synthesizing, explaining, adapting, comprehending, interpreting data, negotiating, organizational skills, speaking in front of groups, team leadership, conflict resolution, listening skills, the ability to select and develop a competent team, and the flexibility to meet the changing needs of the enterprise, and analytical skills. Will maintain skills in process improvement and change management.
Essential sensory requirements:
Must be able to communicate via telephone and in person. Must be able to review reports and organization goals for quality and accuracy. Communicate effectively with all levels of staff and customers.
Exposure to hazards:
Exposure to patient's blood and products.
To apply for this position, please access the url below. Then, please enter the following Job Number "Search by Job Number:" field on the bottom of the page:
Job Number
07-0942
Click Here To Apply
Company Summary:
Located in beautiful St. Joseph, Missouri, a city named as an "All America City," Heartland Health is an integrated health delivery system, which includes a medical center, physician practices, foundation and a health plan. Our flagship facility is Heartland Regional Medical Center (HRMC), which consists of 351 staffed acute care beds in a Level II trauma hospital. HRMC is JCAHO-accredited, and serves a regional population of 294,000 in Missouri, Kansas and the bordering counties in Nebraska and Iowa.
|
| |
|
|
