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Service Engineer
Crane Engineering Sales Inc
 
Job Location: Cohasset, MN

A company's success starts with its team members. An individual's success starts with the right career opportunity. Crane Engineering is looking for a driven, customer-focused, strategic partner to join our Cohasset, Minnesota Office.

Crane Engineering is a growing organization, with locations in Wisconsin and Minnesota. We are a leading provider of field service, pumps, valves, filters, other fluid handling equipment to a broad range of industries. For over 80 years we have been providing our customers with value. We pride ourselves on the ability to bring innovative ideas and solutions that make a real difference in performance of our customers system(s).

We are looking for unique individuals with Integrity, Intelligence and Energy. The Service Engineer will provide sales supporting service offerings and products to Account Managers (outside sales) and customers.

Responsibilities

Demonstrates and promotes Crane's core values (Act with Integrity and Respect, Foster Teamwork, focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun)

Communicates to internal team members on pertinent details of sales and marketing transactions

Supports and keeps sales and management team members informed of major projects; assists office and service technicians with application and product information

Provides technical sales and marketing support to Crane customers and team members

Develops the product and application knowledge necessary to service the needs of our customers and sales team members

Arranges and directs service and installation of products and equipment

Assists customers and internal team members with alternative service options

Contacts current and prospective customers to explain features and solicit orders

Estimates prices, credit or contract terms, warranties and service dates

Consults with clients after sales or contract signings to resolve problems and to provide ongoing support

Monitors market conditions, product innovations and competitors' products, prices and sales

Negotiates details of contracts and payments with assistance and prepares sales contracts and purchase orders

Demonstrates developed skills to handle RFQs and service order process assisting Account Managers

Demonstrates strategy in margin growth through obtaining discounts and inventory decision-making

Owns project management activities while meeting deadlines, including but not limited to IOM's, spare parts quotes, and submittals

Controls incoming service orders

Demonstrates on-going leadership qualities

May perform other duties as assigned



Bachelor's degree in a related engineering field preferred.

Minimum 3 years related experience and/or training; or equivalent combination of education and experience.

Customer-service focused individual that successfully responds to technical and non-technical customer and team member inquiries.

Ability to handle a varied and fast-paced workload to meet customer requirements for projects.

Well-organized and self-directed team player.

Ability to prospect for business (hunter mentality).

Excellent interpersonal, verbal, and written communication skills.

Displays a high level of enthusiasm, self-motivation, and positive attitude.

Ability to establish rapport and build relationships with external and internal customers.

Exercises good troubleshooting skills and Mechanical Aptitude.

This role is a full-time Engineering position, supporting our Minnesota Service Team. Crane Engineering offers competitive compensation and benefits structure within a values-driven culture.

Apply today and join the team!

Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.





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