HopeNet is a faith based nonprofit organization transforming lives through coaching and counseling. For over 25 years HopeNet has provided mental health services on a sliding scale made possible by donor support. Building on our expertise in mental health, we are expanding our impact in our community through professional coaching and training.
DESCRIPTION: Donor Relations Coordinator is the comprehensive effort of identifying and connecting philanthropic passion to organizational mission, providing high-quality interactions, communications and events that foster engagement and fiscal investment.
POSITION GOAL: Identifies, cultivates, and stewards donor relationship contributions for sustainable missional effectiveness.
QUALIFICATIONS: Minimum two years of collegiate studies. Required business or development experience managing confidential information, fostering high profile relationships and project management. Proficiency in Microsoft Office 365 and Excel. Assessment required.
EXPERIENCE: Minimum 1-year experience using Raiser’s Edge software preferred.
TERMS: Full time exempt
REPORTS TO: Development Director
RESPONSIBILITY 1: Interactions and Communications
1.1. Provide administrative support and communication for Development staff to interact effectively with board, donors and various departments.
1.2. Input partnership data and relationship contacts
1.3. Work with Program staff to integrate respective databases, partnership contracts and relationships
1.4. Provide reports for community relationships and communications.
1.5. Assist Communications Director with mailings.
1.6. Generate reports and create presentations as needed for community awareness trainings.
1.7. Proof-read materials: church mailings, media releases, public relations materials for staff prospecting, etc.
RESPONSIBILITY 2: Cultivate Relationships
2.1. Attend Donor Relations Committee as needed
2.2. Foster Docent and demiDocent membership development as HopeNet staff liaison at meetings and gatherings, sharing hope through story and resources
2.3. Oversee timeline and execution of fundraising strategic plan
2.4. Cultivate relationships with existing donors: private individuals, corporations, churches and foundations
2.5. Attend public functions for community awareness and support as needed
2.6. Maintain updates to portfolio of prospects
2.7. Provide tours to the public when needed
2.8. Help solicitors track their pipelines, open quotes, new opportunities, recent activities and lost opportunities for targeted communications.
RESPONSIBILITY 3: Donation Acknowledgement and Reporting
3.1. Daily input gifts according to Raiser’s Edge policy and protocols.
3.2. Upload fundraising contributions with online payment process.
3.3. Responsible for database integrity and daily operation of the database.
3.4. Prepare and mail donor and membership payment reminders and invoicing.
3.5. Track and process all payments, mailings and actions, and produce monthly reports.
3.6. Prepare occasional, monthly and quarterly donor acknowledgements and annual statements using Communications Director’s templates for Executive Director’s Assistant to proof. Then, mail.
3.7. Assist with development of donor lists for appeals, solicitations and other communications.
3.8. Maintain accurate donor and membership records (contact, relationships, marital status, salutation, etc.)
3.9. Maintain accurate donor and membership credit card and bank draft information.
3.10. Enter prospect targets and solicitors and give/get reports for current information.
3.11. Create and manage ongoing data hygiene processes including relationship and marital status, duplicate leads, contacts, accounts and inactive constituents, etc.
3.12. Input partnership and program contacts and relationship data.
3.13. Create reports for staff and board for targeted correspondence.
RESPONSIBILITY 4: Event Coordination
4.1. Attend Event Committee as needed.
4.2. Provide live social media posts on demand during development events and as needed.
4.3. Coordinate annual fundraiser event.
4.4. Coordinate annual Open House event.
4.5. Maintain fundraiser event calendar, timeline, and logistics.
4.6. Provide ongoing and day of assistance for donor events, gatherings and fundraisers.
4.7. Assist Development Director and Executive Director with administrative communication support.
RESPONSIBILITY 5: Team Collaboration & Community Awareness
5.1. Effectively communicate with staff in verbal and written forms
5.2. Participate in weekly team/staff meetings
5.3. Provide progress updates in weekly meetings with supervisor
5.4. Collaborate with Supervisor to develop, evaluate and implement collaborative strategies for organizational effectiveness
5.5. Represent HopeNet at fundraising and networking events
5.6. Other duties as assigned
RESPONSIBILITY 6: Mission & Ethics
6.1. Represent and uphold the HopeNet mission to “Restoring dignity and hope, based on Christ’s love, by offering comprehensive and professional services.”
6.2. Exhibit integrity in all matters of ethics.
6.3. Demonstrate authentic commitment to the Biblical principles of the Christian faith.
How To Apply:
Send your resume Charity. Please share how your journey and faith experience intersects with HopeNet’s mission and vision.