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Huron South Dakota Department of Labor and Regulation Jobs
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Job Location: Huron, SD
Job Type: Full Time
Salary:
$9.00 per Hourly
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Job Order ID: 1615103
Openings: 1
Status: Full Time
Hours per Week: 40
Experience Required: 12 months
Education Required: High School Diploma
Minimum Age:
Drivers License Class:
Job Title: Wireless Customer Service Consultant
Salary: $9.00 Per Hourly
Duration: Over 150 Days
Days: Mon, Tue, Wed, Thu, Fri, Sat
Shift: Day, Swing
Licenses/Certification:
Lifting Requirements:
Endorsements:
Desired Skills:
Description: Employer is seeking a Spanish Bi-lingual Wireless Customer Service expert in the Huron area.
Job Description:
Use your sales consulting and customer service skills to assist new and existing customers in the selection and purchase of products and services. Handle all administrative aspects of the sale including but not limited to:
Completing customer contracts and warranties, pulling products from inventory, and filing the completed orders.
Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.
Professionally demonstrate feature functionality, billing procedures and equipment usage to each customer.
Effectively process customer bill payments and answer basic customer service questions.
Provide efficient, courteous customer service and assistance in all aspects of product offerings and services.
Proactively, follow-up with customer post-sales to guarantee product and customer satisfaction.
Make outbound calls for prospecting opportunities.
Perform back office duties including inventory & repair, accessory stock, shipping & receiving, basic handset repairs and/or system upgrades.
Qualifications:
High School diploma or equivalent
Retail sales & customer service experience preferred
Wireless communication sales experience a plus
Dedicated with a competitive spirit to meet and exceed goals
Aptitude to learn communication products and services
Ability to work independently without close supervision & self-motivated to achieve targets needed to attain monthly sales goals
Understanding customers needs and helping them discover how our products meet those needs
Provide prompt and courteous customer service to all customers in person, via phone or written note
Ability to interact positively with customers to offer sales solutions for communication needs and ability to reconcile/balance cash registers
Flexibility with retail hours which include weekends, evenings and holidays involving occasional overtime
The successful candidate will be able to perform the following:
Ability to complete all paperwork accurately and in a timely manner
Experience in operating a personal computer, wireless equipment, copier and fax
Ability to work flexible hours, stand for long periods of time and occasionally lift up to 25 pounds
Experience in utilizing wireless carrier software and systems
Understanding of retail sales, distribution and merchandising plans
May be required to wear a uniform
Employees are expected to have a neat, clean, and professional appearance to represent the company brand. Continued employment is contingent upon successful completion of the company training process.
EEO / AA / ADA
If this describes the opportunity you are looking for We would like to speak with you!
Worksite Address: Huron, SD 57350
Benefits Information:
How To Apply:
This Position listed through…. Huron South Dakota Department of Labor and Regulation Jobs
Please click on the link below. Cut and paste the number below into the Job Order Id field and click on search. Then click on the job title and follow the apply instructions.
Job Order Id:
1615103
Click Here to Apply
Huron South Dakota Department of Labor and Regulation Jobs
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