40599-VoIP-Telephony IT Project Manager

Honolulu, HI 96817

Position type: w2

Contact duration: 1-2 years (full time)

Activities include coordinating the delivery of multiple Cisco VoIP projects, reporting project status utilizing a dashboard, allocating resources across the multiple projects, defining project governance policies and managing the financial concerns of the program. Must be able to utilize and effectively communicate technical components of an initiative to applicable parties. 
Project Management expert with Cisco VoIP platforms to be able to implement new VoIP system, ACD groups, IVRs, and Call Trees in efforts to support VOIP infrastructure upgrades. 
Consult with clients to determine telephony needs 
Extensive experience with customer Station Reviews required 
Manage Cable vendors to meet all service level agreements 
Assist in developing documentation on Network Telephony instructions and standards 
Assist in documentation and delivery of End user training and communication materials. 
Ability to plan and direct multi-disciplinary design meetings 
Experience with live system cutovers in a Medical or other critical availability environment 
Comfort and flexibility to change task roles as required, including both intellectual design and manual labor tasks in order to move a project toward completion 
Telephony ACD/IVR/Contact Center/Unified Communications/VOIP/QoS experience 
After-hours and administrative support for all escalations, daily work, migrations, grooms, cuts, and projects 
Outstanding verbal and written communication skills 
Ability to self-manage, and be a self-starter 
Valid drivers license and ability to travel within geographic service area 
Cisco VOIP, QOS, Gateway, Gatekeeper, and Call Manager Experience 
Sensitivity to Care Delivery environment 
Ability to utilize full MS Office suite of products 
Familiarity with cross-connects, CAT 5&6 
Extensive experience with telecommunications solution design, including multiple systems and platforms. 
Experience in Enterprise PBX upgrades from TDM to VOIP/Hybrid platforms 

Experience Level: 10+ Years. 
Skill Set: Bachelor`s degree preferred, not required, PMP certification is a ++ 

Must be self motivated, well organized and have strong innovation and facilitation skills. Proven oral and written communication skills; excellent business presentation skills. Excellent analytical skills. Ability to interface effectively with all levels and across organizational lines, including the business units. Ability to effectively utilize external vendors and resources throughout the organization. Demonstrated success at building team relationships and partnerships across organizational lines. 

Other important requirements: 
Hours of the Position: 8:00 am to 5:00 pm 
Experience Requirements: 3+ years project management in networking or telephony field 
Top 3 Skills needed to succeed: Knowledge of network/telephony project management, organizational skills, task/issue management 
Priority skills: (1) PBX/Voice MIGRATION experience (2) Wireless experience (3) WAN/LAN - but NOT and engineer 
Managing: The contractor will not directly manage staff but will manage all tasks to the projects and work with functional managers to ensure quality and completion 
Top 3 personality characteristics: Initiative, leadership, social skills 
Educational Requirement: PMP and/or networking certification preferred