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Lancaster General
Manager, Language & Interpretive Services
Job Location: Lancaster, PA
Job Type: Full-time
Department:
Diversity and Inclusion
Shift:
Day shift
Hours:
Day shift
SUMMARY:
Oversees services, training of interpreters and providers. Establishes educational programs for interpreters, providers, students, faculty, patients and community regarding interpreter services and cross cultural issues. Coordinates and develops the curriculum for the bilingual medical interpreter training program. This program trains potential interpreters in the methods of medical interpreting, the triadic interview, issues of accuracy, ethics, medical terminology, hospital systems, and critical health care areas such as death and dying, domestic violence, etc. Organizes workshops for the continuing education of medical interpreters. Participates in groups relating to cross cultural communication issues and education both within LGH and the community at large.
REQUIREMENTS:
Bachelor's degree in Social Work, Languages or Business Administration or related field.
ESSENTIAL JOB-RELATED EXPERIENCE:
At least 3 years of successful program management and development experience with specific emphasis on translation services. Interpreter training experience. Fluent in at least two languages (written and oral). Good interpersonal, organizational skills. Ability to work with diverse population and in a multidisciplinary setting.
PREFERRED JOB-RELATED EXPERIENCE:
Experience in a health care setting as a medical interpreter with strong medical vocabulary.
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Lancaster General
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