Liberty Savings Bank
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Job Location: Indianapolis, Indiana
Department:
Wholesale Lending
FLSA Status:
Exempt
Grade Level 10
EEO Code: 4
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Job Summary:
Meets or exceeds established production levels for loans based on budget (third party origination) for new business and develops/maintains working relationships with Brokers/Correspondent Lenders.
Essential Functions:
- Solicits Brokers/Correspondents to originate mortgage loans.
- Maintains existing base of business and expands volume within region.
- Expands geographic sales region as directed by management to meet production goals.
- Solicits other opportunities for business through existing Broker base, i.e. commercial/bulk loans and sub-servicing.
- Mentors Account Executives by providing training and support with emphasis on sales, the origination process and loan programs.
- Provides superior service and upholds customer satisfaction to both internal/external customers by answering questions/requests and providing information in a timely manner.
- Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential.
- Complies with bank procedures and follows regulatory, operational and security guidelines.
Secondary Functions:
- Works with financial centers and other departments to develop other relationships to maximize cross-selling opportunities.
- Represents the bank in local community by participating in civic and community events and activities.
- Stays current with industry knowledge and regulations by completing training sessions as scheduled.
- Contributes to the team effort by working on special projects, performs other job-related duties and accomplishes related results.
Job Standards:
- Actively pursues business development opportunities within market and consistently establishes new profitable customer relationships as evidenced by meeting established sales goals.
- Is actively involved in the community and finds ways to leverage those relationships into networking opportunities that result in new business as evidenced by sales reports.
- Demonstrates excellent customer service, both in person and on phone, as evidenced by minimal complaints from Broker/Correspondents and management observation.
- Responds to requests and/or questions within a 24-hour turnaround.
- Sets the standards for staff on professionalism, customer service, teamwork and attendance as evidenced by management observations.
Physical Requirements:
- Talking—Ability to express or exchange ideas by means of the spoken word.
- Hearing—Ability to receive detailed information through oral communication.
- Seeing—Ability to view a computer screen for an extended period of time and identify individuals visually.
- Walking—Ability to use feet/legs to move from one place to another specifically in narrow/confined spaces.
- Finger dexterity—Ability to work with fingers for handling documents and uses a keyboard.
- Driving—Ability to travel to various/multiple locations or client sites.
Knowledge, Skills and Abilities:
- Associates Degree in business related discipline or equivalent work experience required.
- Minimum of 4 years combination mortgage or industry related experience, with previous PMI/Retail Loan Origination/Real Estate related commissioned sales experience required.
- Must be able to demonstrate the ability to utilize sales techniques to expand banking relationships, along with initiative and self-motivation.
- Must have a professional, well-groomed, business-like appearance, with the ability to communicate verbally and in writing with all types of individuals, provide superior customer service and work well with others.
- Must be able to utilize industry-related software, available to work a flexible schedule and travel overnight/out of state to develop a customer base.
How To Apply:
Please use our on-line application process by clicking on the apply button below.
Liberty Savings Bank
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Credit Report and Fingerprinting required.
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