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Manager - Billing, Credit & Collections - manufacturing
NPAworldwide Recruitment Network
NPAworldwide Recruitment Network
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Job Location: Wilmington, DE

Job #: 15210
Title: Manager - Billing, Credit & Collections - manufacturing
Job Location: Wilmington, Delaware - United States
Employment Type:
Salary: $100,000.00 - $115,000.00 - US Dollars - Yearly
Employer Will Recruit From: Local
Relocation Paid?: NO


Our client company is a global manufacturing companywith Shared Services Offices and a manufacturing facility located in Wilmington, DE. They are seeking a Manager for Billing, Credit & Collections. This position will report to the Director of Finance, US Shared Services, and will have responsibility for Order-to-Cash (Customer Billing, Accounts Receivable, Credit / Collections and Cash Applications) processing administration. This role will work collaboratively with other Shared Services functional leaders including, Sales & Marketing, IT, and Customer Service groups. Direct Reports:
(2) Billing Representatives, (2) AR Representatives, (1) Sales Administrator


This critical role will drive accountability within the process, establish and preserve process controls and clearly outline expectations for all partners involved to ensure that the service delivery of the order-to cash function is managed (people, process and technology). Focus areas for the Billing, Credit & Collections and Cash Applications team is to ensure accurate and timely billing, reduce any outstanding A/R and improve our cash applications such that customer payments are posted timely. This role will also develop consistent reporting and analytics around the customer focused work-stream that can be utilized by our Sales and Finance teams to support strategic decision making and to simplify the customer billing and payment experience.

? Develop and implement collections processes and credit policies to improve the daily operations of the collections teams, resulting in improved cash flow and lowered bad debt.

? Manage and prioritize all collection activities and risk mitigation activities across the business that US Shared Services supports.

? Supervise billing/collections team (5) and attainment of required metrics

? Optimize diligent cash collection, portfolio management, and credit management by ensuring

accurate collections processes and timely billing practices.

? Establish credit granting procedures and risk management policies. Review new applications for


? Formulate and maintain the monthly analysis of receivable reserves and allowance for doubtful
? Actively engage legal team to manage high risk relationships and minimize exposure due to
preference suits in bankruptcy cases.
? Partner extensively with both commercial and financial senior leadership in the implementation of advanced screening processes for pipeline deals and monthly reporting such as the escalation
process regarding payments and discrepancy resolution.
? Administer and enforce cash application and collection policies and procedures to ensure effectivecontrols are in place.
? Assist in the preparation and analysis of financial information
? Assist with the completion and preparation of monthly financial reports and annual audit


US Citizen or Green Card Holder, local candidate

Bachelors degree in Accounting, Finance or Business
? Minimum 5 years financial accounting experience in credit and collections management
? Minimum 7 years supervisory experience
Additional/Preferred Eligibility Requirements
Credit Management Certification
AR Manager Certification
Masters Degree in Accounting, Finance or Business
Previous Shared Services and transactional processing experience
Familiarity with US sales tax laws
Thorough understanding of Generally Accepted Accounting Principles (GAAP)
Understanding of Accounting principles under IFRS

University - Bachelor`s Degree/3-4 Year Degree

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