Back to Home Page
Communities Industries Employers JobSeekers Advertisers PJScout Resources Recruiters About
Keywords (e.g. nurse, sales) Category State City Radius
 
Client Relationship Manager SaaS Federal
NPAworldwide Recruitment Network
NPAworldwide Recruitment Network
 
How to Apply:


Job Location: Dulles, VA
JOB DESCRIPTION

Job #: 16978
Title: Client Relationship Manager SaaS Federal
Job Location: Dulles, Virginia - United States
Employment Type:
Salary: $80,000.00 - $90,000.00 - US Dollars - Yearly
Other Compensation: Commission on new business
Employer Will Recruit From: Local
Greater Washington DC Metro area and Northern Virginia
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?

The Client Relationship Manager ensures that our customers receive the highest level of value and service from their Software Product subscriptions. The Manager will act as the primary point of contact with the the customers representatives and will proactively identify and improve the service experience as well as initiate new Business Development opportunities.

JOB DESCRIPTION

Responsibilities

* Be intimately familiar with the service, to be able to answer on-the-spot detailed questions about how the service works.

* Maintain regular phone, email, and face-to-face contact with clients, build rapport, strengthen client relationships. Serve as the single primary point of contact.

* Analyzing the clients use of the service and identifying and seizing opportunities to improve the service experience for the client and increase logins.

* Supporting Business Development activities to establish new clients such as using online demonstration software to increase awareness of and interest in the service, planning and executing trials, quote creation, and follow up

* Providing feedback on how to better meet the needs and interests of our clients and participating on Integrated Product Teams to develop new features.

* Overseeing the utilization of automated systems for tracking client data.

QUALIFICATIONS

Qualifications:

* Well-developed written and verbal communication skills

* Ability to be quick on your feet to respond to questions or concerns about our software product service.

* Ability to multitask and work effectively, both independently and in teams, ensuring timely completion of assignments and meeting established quality standards.

* Superior interpersonal skills, including the ability to interact in a professional manner with senior level government managers and teammates.

* A background in federal acquisition (particularly in DoD) is preferred.

Education and Experience:

* Bachelors degree.

* More than three years federal software product sales-related responsibilities and experience.

Education:
University - Bachelor`s Degree/3-4 Year Degree




How to Apply:


 
See all jobs in Dulles VA
  Share this job
Share |

PJ Scout
Create Free Account

PJ Scout
 
    INDUSTRIES | COMMUNITIES | EMPLOYERS | JOB SEEKERS | CUSTOMER LOGIN
    CONTACT US | ABOUT NATIONJOB | ADVERTISERS | PRIVACY
    Electronic Recruitment since 1988. Copyright 1995-2019 NationJob, Inc. All rights reserved.
JobboardFinder - Search the best job board worldwide