Job #: 28216
Title: Field Service Manager
Job Location: Burbank, California - United States
Salary: contact recruiter for details
Employer Will Recruit From: Local
Relocation Paid?: NO
WHY IS THIS A GREAT OPPORTUNITY?
Oportunity for someone to go into the next step of their electrical/solar career. JOB DESCRIPTION
Our client in the Burbank, CA area is NOW hiring for a Field Service Manager to add to their growing team!
Our client is currently searching for a Field Service Manager for our Maintenance and Service group. They own and maintain a distributed fleet of residential solar systems across multiple states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house, and utilize third-party service partners to complete all field work required. The Field Service Managers primary responsibility is to support the O&M activities to maintain the performance of the solar systems, track conformance to contractual obligations, provide excellent customer service to our Customers and ensure a smooth workflow and optimally performing solar systems.
Manage team of solar electricians and repair crews to complete all system warranty repairs and service requests within service levels and cost. QUALIFICATIONS
Providing first and second level troubleshooting for all solar system service requests.
Coordinate materials, inventory, fleet vehicles, technicians, and maintenance requirements to achieve service level targets for system repairs.
Physical project completion including pulling necessary permits.
Coordinating field activities to service the systems, either by internal resources or partner technicians.
Processing all customer warranty and insurance claims.
Providing product and service training to customers and partners.
Management of service orders.
Communicating opportunities and recommendations for modification or improvements to processes to assure optimum efficiency of the company assets.
CA Electrical Contractor license is required. C-10 or C-46
Ability and willingness to obtain master electrician license in in other states and maintain qualifying agent status in multiple states.
A Bachelors Degree in related discipline, or equivalent combination of education and experience; a high willingness to acquire additional certifications in other states, as needed.
Ability to travel up to 50% of the time.
Strong home construction or residential electrical knowledge.
Fluency in Spanish is a plus.
LOCATION: SOUTHERN CALIFORNIA
University - Bachelor`s Degree/3-4 Year Degree
How to Apply: