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Chief Operating Officer (Technology Start-Up)
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NPAworldwide Recruitment Network
How to Apply:

Job Location: San Francisco, CA

Job #: 5892
Title: Chief Operating Officer (Technology Start-Up)
Job Location: San Francisco, California - United States
Employment Type:
Salary: contact recruiter for details
Other Compensation: 20-25% bonus, potential equity
Employer Will Recruit From: Local
Relocation Paid?: NO


Chief Operating Officer

Bay Area, CA or Richmond, VA

A fast-growing, angel-backed startup is seeking an experienced Chief Operating Officer to join an innovative software solutions provider. The COO will be a key player in the elevation and scaling of the business; providing strategic direction and tactical implementation of growth, in collaboration with the CEO.

The vision for the software platform originated with a lifelong entrepreneur who has a rich history in foodservice industry. The founder/CEO (whose accolades include "Hot Concepts" Awards and "Hottest Restaurateurs under 30" by nationally known restaurant publications), has a history of creating successful ventures for various industries (medical, financial, retail, and foodservice). They have introduced an innovative, streamlined, data-driven "digital marketplace", that is currently transforming the relationship between manufacturers/distributors, restaurant operators, and suppliers. The platform stands alone in a lightly populated space, comprehensively solving an industry wide need.

The business is still in its infancy from a scalability standpoint, but has an impressive tenured board of directors with excellent funding/support. We seek a strong COO to craft a successful go to market campaign and build out the structure within the organization from all aspects.


  • Provide leadership developing and executing strategies for business growth. Analyze current direction and vision for the business (from CEO) and make suggestions/recommendations positioning for continual growth. We are seeking someone who thrives in a fast-paced environment, an executor, tactical yet strategic leader. Must have great customer relations experience.
  • Build a robust infrastructure, fostering the well-being and growth of the company. Operationally build out functions not limited to sales/support, HR/training, cyber security/IT (partially outsourced), facilities management, call center/customer service.
  • Build, lead, and inspire a growing sales and business development team to deliver profitable growth, as well as implement a CRM tool. Co-develop company sales team strategy in collaboration with the CEO. Market Strategy key elements being: Awareness, Demand Generation, Sales Engagement, Opportunity Development.
  • Drive revenue and optimize costs, to drive profitability and continue to deliver on customer expectations.
  • Interview, hire and train employees. Participate in appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
  • Develop and implement tools to track forecasting, pipeline management, and key account level metrics to support the success of the sales function.
  • Design the strategy for fulfillment and management of agreements, define process, and organize sales, setup, and ongoing monitoring to ensure success
  • Monitor development of thought leadership marketing campaign and digital assets, coordinating content development, digital asset development teams and sales teams.
  • Participate in speaking engagements, trade publications/periodicals, social media when necessary
  • Provide executive leadership with monthly and annual reviews of organization`s status and progress in its various programs and activities.
  • Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.

  • Bachelor`s Degree Required; Advanced Degree strongly preferred.
  • Proven track record of Sales & Business Development Operations in a fast-scaling technology company. Knowledge of the food / foodservice industry and/or cloud-based SaaS strongly preferred.
  • Seniority: 10+ years of leadership experience.
  • Ability to lead the Company through the transition from early stage to mature stage. Desire to work in a dynamic start-up, and be effective resolving ambiguities. Must be able to transition seamlessly from strategic level vision creation to day-to-day tactical operations. Must have sharp focus to end goals.
  • Experience building teams from scratch or scaling organizations is a must
  • Ability to think creatively and be resourceful
  • Demonstrated ability to set priorities, be flexible and manage multiple projects simultaneously
  • High intellectual capacity, particularly in an analytical and strategic context
  • Strong problem solving and creative skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • Ability to effectively present information and respond to questions from clients and customers.
  • Strong PC and business systems knowledge.
  • Excellent interpersonal skills.
  • Ability to travel 15-25% of the time.

University - Bachelor`s Degree/3-4 Year Degree

How to Apply:

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