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Oklahoma State University
Financial Aid Counselor I
Job Location: Stillwater, OK
Job Type: Staff
Department:
AA J0501 - Scholarships and Financial Aid
Facility:
Stillwater
Hours:
8 a.m. - 5 p.m. Some overtime may be required.
Hiring Range:
$2,440-2,805/mo.
Closing Date:
Open Until Filled
Job Summary:
Provide advice and assistance to students and parents regarding applying for financial assistance, including federal aid and institutional scholarships.
Through in-person contact, phone and email communication, provide information to students regarding their aid application at OSU and assist students and parents in developing a plan of action for completing the application process.
Provide guidance and information to students regarding maintaining and/or regaining eligibility for assistance.
Support OSU's recruitment and retention mission through the presentation of financial aid information, both on-campus and at high schools in area communities. Topics covered include completing the FAFSA, loan debt/consolidation initiatives, satisfactory academic progress, and money management.
Background Check Type:
Criminal History Records Check
Education and Experience
Required
Degree Bachelor's
Experience: Experience working with students in a collegiate setting;
Experience working in an online computer environment or with personal computer applications highly desirable.
Certifications, Registrations, or Licenses
Skills, Proficiencies and Knowledge Strong interpersonal skills and excellent listening, verbal and written communication skills.
Ability to identify issues, investigate possible reasons/solutions, evaluate possible outcomes, and develop the most efficient and effective plan of action for each individual situation.
Sensitivity to the emotional nature of discussions related to finances, and the ability to balance requirements of federal, state, and institutional programs with concepts of customer service.
An ability to clearly communicate in a presentation setting to groups and to individuals.
Because of the nature of the information available to this staff member, the employee must be able to incorporate the need for confidentiality of information into every aspect of the job.
Ability to work effectively with students who become angry or upset.
Must display a consistent attitude of customer service.
Preferred
Field of Study: Social Sciences
Degree: Bachelor's
Experience: Public speaking experience
Experience working with the financial aid process and a background in personal finance
Click Here To Apply
Oklahoma State University
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