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Systems Administrator / NB50648579
Oak Ridge National Laboratory
Oak Ridge National Laboratory

Job Location: Oak Ridge, TN

The Global Security Directorate (GSD) at the Oak Ridge National Laboratory is seeking qualified applicants for the position of Systems Administrator. This position reports to Darryl Murphy in the Secure IT group. The primary responsibility for this position is system administration, configuration and troubleshooting.

Major Duties/Responsibilities:
Responsible for diagnosing and resolving Tier 1 thru Tier 3 issues. Installation, Implementation and Administration of Microsoft System Center Suite (Configuration Manager, Operations Manager, DPM, etc) Advanced troubleshooting and administration of Windows based applications, Operating Systems (Desktop and Server) and Server Roles (AD DS, DHCP, DNS, DFS, File & Print Server, etc.) Application and operating system maintenance and upgrades System backups and restoration System security and functional testing on both unclassified and classified systems. Providing trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact. Interfacing with various levels of management for briefing on configuration and design updates and changes. Responding to alarms and providing 1-3 level maintenance support for the customer base. Keeping customers informed by providing status updates. Providing outage reports to appropriate levels of management. Verify adherence to security guidelines, including working with auditors to ensure the systems are compliant. Suggest and implement solutions based on customer requirements and project goals. Assist other IT professionals as required.

Qualifications Required:
Basic Required: Associates Degree in computer science or related field coupled with a minimum of 5 years of experience. Equivalent combination of education and experience will be considered. Experience with management of MS Windows Operating systems. Fluent working knowledge of the latest Windows Operating Systems and standard Applications, configuration and deployments. Experience and working knowledge of VMware administration. Ability to work responsibly with or without supervision. Working knowledge of ITIL processes.Qualifications Desired: Bachelors Degree in computer science or related field Ability to work on a team of other administrators and with other groups to troubleshoot issues and solve problems strongly preferred. Experience with MS Exchange. Experience with SCCM. Experience with NetApp storage. Experience with EMC storage. Experience and working knowledge of DNS and DHCP infrastructure and technology. Experience with Profile management. Experience with Alarm/Physical security systems. Experience with and working knowledge of VOIP systems. Good oral communication and technical writing skills. Good problem solving skills and the ability to visualize a problem or situation and think abstractly to solve it is required. Ability to handle constantly changing tasks and priorities, to be able to multitask effectively during busy times and to exercise patience and professionalism during stressful situations is needed.Special Requirement:This position requires the possession of and ability to maintain a DOE Q security clearance and a Sensitive Compartmented Information (SCI) clearance based on Director of Central Intelligence Directive 6/4, which requires U.S. citizenship. Additionally, all employees of the Division are required to successfully complete an evaluation, including a scope polygraph examination. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program. Some afterhours work is required.

Oak Ridge National Laboratory

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-verify Employer.
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