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Oshkosh Corporation
Service Support Administrator 3310
Job Location: Oshkosh, WI
Shift:
Full-Time
Job Summary
Provide technical assistance, retrofits, warranty repairs, training and product information on all OTC vehicles in the field, U.S. and international Communicate with customers, dealers, and fellow employees to get service and parts expedited to the customer's satisfaction.
Job Responsibilities
1. Responsible for OTC vehicles, tools, equipment and rental vehicles.
2. Provide field support to military and commercial customers, according to company policy.
3. Diagnose and repair problems and provide failure analysis on a follow-up service report.
4. Communicate courtesy to customers.
5. Instruct operators and customers with correct operation and maintenance schedules.
6. Assist Service and Parts Coordinators on technical questions on OTC vehicles, components and systems.
7. Prepare general paperwork, service reports, expense reports according to OTC guidelines.
8. Knowledge on current new systems, components and product lines.
Basic Qualifications
Associate's degree in Automotive Mechanics or related. 3-7 years related experience.
Preferred Requirements
Ability to communicate effectively and deal diplomatically with customers, dealers and employees.
How to Apply:
Oshkosh Corporation
Oshkosh Corporation is an Equal Opportunity Employer M/F/H/V
Women and minorities are encouraged to apply.
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