Personnel Services, Inc.
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Job Location: Wichita, KS
Job Type: Full-Time Regular
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Job Description
Customer Service/ Order Entry
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers` problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers` service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Information will be shared with client in which will help them decide whom to interview. Please pay attention to Line 8!
1. Current / Last Income?
2. Minimum / Desired Income?
3. Reasons for looking /changing jobs?
4. Locations desired?
5. The best number to contact you during the day work or cell if employed)
6. Email address?
7. US Citizen, Permanent Resident or what citizenship detail please)?
8. Explain in detail why or how you qualify for this position! Please fill out in detail to help market yourself for this opening).
Copy, paste, return form and reattach resume. Thanks in Advance.
Resumes are submitted on a confidential basis. NO FEES to applicants. Thank you for inquiry.
Personnel Services, Inc.
301 N. Main, 340
Wichita, KS 67202
Phone: 316-264-8111
Fax: 316-264-8187
Members of National Personnel Associates & First Interview Network with over 1500 Partner offices throughout the US, Canada, Europe and the World
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