Premier Medical Group
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Job Location: Clarksville, TN
Job Type: Full Time
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System Support Analyst
Job Details
Level:Experienced
Salary Range: Undisclosed
Job Location: US-TN-Clarksville
Travel %: None
Position Type: Full Time
Job Shift: Day
Education Level:
Job Category: Information Technology
Description
Responsible for providing IT system support for staff and operation of a large outpatient medical practice. Duties include but not limited to:
- Provide high quality support for Nextgen Practice Management (EPM), Document Management System (ICS), DR Systems (PACS) applications.
- Evaluate, test and implement software application upgrades. Includes some end user training responsibility.
- Provide for the custom database reporting needs of company using third-party tools such as Crystal Reports, Nextgens EPM Reports, Dashboard, Excel, etc.
- Work closely with billing office management to ensure EPM features are maximized to provide efficient, timely and accurate billing/collections processes.
- Documents, tracks, and follows-up on all reported application problems, enhancement requests and system changes for the assigned applications.
- Be a key contributor in accomplishing important company objectives, such as implementing patient web portal, maximizing P4P opportunities, maximizing opportunities for efficiency in revenue cycle, etc..
- Enjoy solving problems and creating efficient processes that support automation (process improvement mentality).
- Be part of the Help Desk support team.
- Provide after-hours support in an on-call rotation.
Qualifications
SKILLS DESIRED:
Strong Physician Practice Management Systems knowledge, with preference of Nextgens EPM & ICS products. Knowledge of physician office revenue cycle process, including charge capture, coding, claims/clearinghouse, payment posting, and collections. Document Management Systems, custom reporting tools, patient web portal. Proven problem solving, analytical, communication, customer service skills.
QUALIFICATION/EXPERIENCE:
- 3+ years experience in a software application support role.
- Physician group or other healthcare industry experience.
- B.S. degree in related field preferred
- Proven problem solving, analytical, communication, customer service skills.
- Must be self-motivated and have ability to use all available resources to solve problems.
- Nextgen Healthcare applications experience helpful.
- SQL knowledge a plus.
How To Apply:
Please use our online application process by clicking the link below:
Click Here to Apply
Premier Medical Group
PO Box 3799
Clarksville, TN 37043
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