Description:
Qbase’s dynamic culture is fast-paced and devoted to excellence. This affects just about everything we do, from the technology we create to the people we hire. Lively debates at lunch and intense foosball tournaments attest to employees who are passionate, innovative and fun.
Reporting to the Director of IT Support, the Senior Engineer provides network expertise and leadership to internal and external clients. The role will provide skills to troubleshoot and resolve complex network issues in addition to designing IT solutions for our customers. A thorough understanding of LAN/WAN integration, TCP/IP, switching and routing is essential. The Senior Network Engineer will also be expected to provide experience in deploying desktops, servers, cabling, switches, firewalls, and routers. The Engineer may be required to perform duties normally associated with the System Engineer position.
Responsibilities:
· First line of support for outbound engineering team working off-site
· Analyze business needs and designs, installs and supports network solutions on one or multiple platforms in a LAN, WAN, MAN or Wireless architecture
· Utilizes expertise in creating network and enterprise-wide solutions and generally focuses on server and workstation-based solutions
· Provide expertise in creating and troubleshooting WAN connectivity through routers, hubs, and switches
· Manages and supports all aspects of network security
· Responsible for evaluating network architecture and hardware/software configurations for security vulnerabilities and creating secure systems
· Monitoring intranet, extranet, and internet systems for security threats
· Installs and maintains LAN/WAN/MAN hardware and software technologies
· Configures and installs routers and switches in accordance with company standards
· Troubleshoots network usage and peripheral issues, resolve connectivity issues and maintains data and telecommunication connections
· Required to be on an emergency on-call rotation
Knowledge and skills:
· Strong internal and external customer service focus
· Troubleshooting skills
· Working knowledge of LAN/WAN/MAN hardware and software systems
· Requires expertise with varied products such as Cisco, Nortel, and various firewall solutions
· Novell Netware with experience in migrating to Microsoft technologies
Education and work experience:
· 7 Years Industry Experience
· 3 Years Team Leader/Manager Experience with Outbound Engineer Teams
· CCNA (Cisco Certified Network Associate) Required
· MCSE (Microsoft Certified Systems Engineer) Required
· Experience providing support to multiple customers’ needs simultaneously for both in-house and for off-site customers
How to Apply:
Click Here To Apply
Qbase
Qbase is an Equal Opportunity Employer. It is the policy of Qbase to ensure equal employment opportunity in accordance with the Ohio Revised Code 125.111 and all applicable federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), or veteran status is illegal. Qbase managers and employees will comply with state and federal equal employment laws, rules, regulations and guidelines.
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