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Transfer Center Specialist Rapid City Hospital Part Time
Regional Health
Regional Health
 

Job Location: Rapid City, SD
Job Type: Part time
Hours: Scheduled Weekly Hours24
Department: RCH Regional Transfer Center
Scheduled Weekly Hours:
24
Shift:
Rotating (United States of America)

Employee TypeRegular

Job Summary:

In a Transfer Center role the Specialist will be the single point of contact for facilities/providers requesting transfer to a Regional Health hospital. The Specialist obtains patient information critical to determining the appropriate Regional Health provider and level of care while coordinating phone call between the referring and receiving providers. In the patient placement role, the Transfer Center Specialist will be responsible for facilitating patient flow within Regional Health, balancing bed requests with priority of need. This position works closely with referring hospitals, receiving hospital, and internal Regional Health physicians and caregivers. The specialist must demonstrate skilled customer focus while coordinating patient transfer.

Job Description:

Essential Functions:

  • Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations.
  • Responsible for working to improve relations with referring providers while interacting with multiple departments in order to ensure quality care to patients.
  • Facilitates communications with referring and receiving providers.
  • Follows up with referring and receiving providers to gather feedback and ensure a seamless process.
  • Acts as a customer service representative taking appropriate steps to meet the needs of all callers.
  • Maintains accurate and timely documentation relating to all calls.
  • Scans documents into patient record.
  • Escalates issues and communicates appropriately with Transfer Center CRN and/or Director as appropriate.
  • Demonstrated ability to handle multiple tasks and remain flexible.
  • Demonstrates knowledge of regulatory requirements including EMTALA.
  • All other duties as assigned.


Additional Requirements:

Required:Experience - 1+ year clinical setting; 1+ year hospital settingEducation - High School Diploma/GED Equivalent

Preferred:Certification - Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT)Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Make a difference. Every day.Regional Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.









  • Apply






      Posted 13 Days Ago








        Part time








          R6507








        About Us














          • Regional Health is an integrated health care system with the purpose of helping patients and communities live well. The organization, with headquarters in Rapid City, S.D., provides community-based health care in more than 20 communities in two states and 32 specialty areas of medicine. As the largest private employer in western South Dakota, Regional Health is comprised of five hospitals, 24 clinic locations and employs nearly 5,000 physicians and caregivers. Regional Health is committed to the future of medicine, with medical training partnerships, a medical residency program, and more than 130 active research studies.








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          Employee Benefits:
          Regional Health offers a highly competitive and comprehensive benefits package that looks out for you and your family. We recognize there are many types of families, with many different needs. That's why our plans are flexible, allowing you to select the individual benefits which fit your personal needs.

          Regional Health is an integrated health care system with the purpose of helping patients and communities live well. The organization, with headquarters in Rapid City, S.D., provides community-based health care in more than 20 communities in two states and 32 specialty areas of medicine. As the largest private employer in western South Dakota, Regional Health is comprised of five hospitals, 24 clinic locations and employs nearly 5,000 physicians and caregivers. Regional Health is committed to the future of medicine, with medical training partnerships, a medical residency program, and more than 130 active research studies.

          How to Apply:





          Regional Health

          Come join us in our pursuit to become the best healthcare system in America!
          Regional Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

           
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