Are you a Customer Service Manager that feels topped out where youre at? Do you feel like you have more horsepower than what your company is offering? Does the idea of working in a small, family environment where your efforts will have an immediately visible impact on the organization excite you? Stop your search we may have the job for you!
Russ Hadick & Associates, named by Forbes as one of the top recruiting firms in the country, has partnered with a local manufacturing client to fill their Customer Service Manager position.
Our client has been experiencing rapid growth and is extremely profitable. They are projected to grow 20-30% in the next year or so. This is an opportunity for you to create processes and procedures to make a better customer experience, and therefore be instrumental in the companys growth by being the voice of the customer. This is a great opportunity for someone who takes pride in their work and gets excited about seeing the results of their efforts play out in the growth of a company.
To qualify, you need diverse customer service experience, production coordination experience, ability to manage direct reports, and have strong attention to detail. Experience in a manufacturing environment is required.
- 5+ years customer service management experience in a manufacturing/assembly environment
- Experience managing direct reports (at least 2 or 3)
- Experience coordinating production with detail and communicating with folks on the floor
- Safety consciousness