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Job Profile
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Top Echelon Network
Application Engineer Lab Robotics
Job Location: Hartford, CT
Salary: 60000 - 95000
Shift:
Full-Time
Top Echelon Network
Application Engineer Lab Robotics
Job Location:
Hartford, CT
Job Type:
Full-Time
Job Description:
Title: Applications Engineer
Summary: This individual is responsible for manufacturing, installing, qualifying and repairing complex robotic automation equipment deployed in the laboratories throughout the US. The Applications Engineer is a key interface between design and manufacturing groups, and the end-user group.
Duties/Responsibilities:
Execute Factory Acceptance Testing of automation systems
Perform installation and Site Acceptance Testing of automation systems
Provide detailed training for laboratory user-groups on use of automation systems
Provide remote technical support via e-mail and telephone for user-groups
Perform on-site diagnostics and repair of automation systems
Assist user-groups in diagnosing application issues
Produce detailed reports using CRM software
Skills/Knowledge/Educational Requirements:
B.S. degree in Engineering or Life Science Field, or an equivalent combination of training and experience.
Programming experience required. Experience with V+ and AIM is a plus
Minimum of 3-10 years related experience with complex automation systems. Previous field experience in medical or laboratory automation is a plus.
Technical and customer relations background derived from hands-on problem solving.
Experience resolving customer problems and providing training to user-groups.
Strong working knowledge of operating systems and real-time machine control.
Excellent written and verbal communication skills
40 travel required. Must arrive on-site within 24 hours if initial incident is not resolved
Weekend and/or after hours support as part of a 24/7 operation.
Experience:
3-10 years of experience
Helpful Skills:
Automate (Automated); Designer; Laboratory; Repair; Robotics; Product Testing; Training and Development
Compensation/Benefits:
Salary: 60000 - 95000
Top Echelon Network
Click Here to Apply
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