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System Administrator - Technology Services - Technology Services
Washington Regional
Washington Regional
Job Location: Fayetteville, AR
Job Type: Full Time
Department: Technology Services
Shift: Shift Varies
Job Posting: System Administrator - Technology Services
Employment Type: Full Time
Location: Washington Regional Medical Center - Fayetteville, AR
Department: Technology Services
Shift: Shift Varies
Job Number: JO-2102-41605
Date Posted: 2/10/2021
Categories: Ancillary/Professional

Position Summary:

System Administrator I is responsible for basic server/network and level 3 helpdesk support as part of overall responsibilities to monitor and proactively maintain the enterprise environment. The successful candidate will have a good understanding of the Microsoft domain at an enterprise level and possess experience maintaining and troubleshooting server/network systems. The candidate should be focused on mastering multiple production systems and must be able to work well within a team while assisting senior admins with project work and assignments.

Duties and Responsibilities

  • Organize and manage multiple projects and demands
  • Gather, summarize, and present technical findings
  • Participate in enterprise-wide application/system deployment and upgrade
  • Troubleshoot and maintain server/network systems on basic to intermediate level
  • Knowledge of change control procedures and documentation
  • Proactive and preventive maintenance and monitoring across server/network systems
  • Provide level 3 helpdesk support to PC Tech team for Windows OS, endpoint, application, peripherals, connectivity, etc.
  • Assist with networking issues and perform basic configuration. General understanding of TCP/IP, UDP, Ethernet, copper/fiber cabling, routing and switching, DHCP, DNS
  • Support Microsoft Active Directory Domain Services including understanding of AD objects, permissions, authorization/authentication, domain controllers, security, FSMO roles, etc.
  • Configure and maintain Microsoft Server 2012 and 2016 Enterprise operating systems. Requires general understanding of common Microsoft Server roles, Remote Services, security, OS network config, update/patching, best practices, etc.
  • General knowledge of RHEL/CentOS operating systems: knowledge of file system, navigation, shell, ssh, running processes, etc.
  • Some scripting knowledge including Powershell, commandline, and bash preferred
  • Assist with virtualized environment. Requires basic knowledge of Vcenter, VM lifecycle, ESXi, snapshots, vmotion, etc.
  • Assist with database configuration and maintenance: MSSQL and Oracle
  • Experience with some Microsoft enterprise services and tools preferred: Exchange, System Center, Bitlocker/MBAM, etc.
  • Other projects and duties as assigned

Job Requirements

  • Full time availability during scheduled shift
  • Self-motivated and able to work without direct supervision
  • Able to prioritize effectively, meet goals and deadlines
  • Thrive in a fast-paced 24/7 setting
  • Communicate effectively with non-technical customers
  • Interact well within a team environment and support other team members
  • Good documentation habits
  • Possess Strong customer service skills
  • Knowledge of helpdesk support system (ticketing)
  • Sit for extended periods, walk short distances, able to lift 50 lbs.
  • Able to travel to remote locations
  • Scheduled on-call rotation
  • Occasional scheduled work on different shifts

Preferred Experience

  • Minimum two (2) years experience in system administrator, technical enterprise IT role or equivalent


  • High school diploma or equivalent required
  • IT/CIS Associates degree or equivalent experience preferred

Licenses/Certifications Required:

  • CCNA, MCSA, VCA, RHCSA, or similar certifications preferred

This job description outlines the general skills and requirements necessary to define the primary functions of the position and is not to be considered a complete description of all duties and responsibilities inherent to the position.

How To Apply:
Washington Regional

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