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Walmart
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Job Location: ROGERS, AR
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Job Title Coordinator Call Center-H&W
Company Summary Wal-Mart Stores, Inc. (NYSE: WMT) serves customers and members more than 208 million times per week at more than 8,600 retail units under 59 different banners in 15 countries. With fiscal year 2010 sales of $405 billion, Wal-Mart employs more than 2 million associates worldwide.
City ROGERS
State AR
Employment Type Full Time
Hourly/Salary HOURLY
Shift 0
Position Description Completes work assignments and priorities within the Health and Wellness Call Center
Complies with company policies, procedures, and standards of ethics and integrity
Manage invalid Vision Center orders
Manages concerns
Provide operational support
Respond to shipment-related issues and requests received from stores
Supports Health and Wellness Contracting Shared Services
Supports customer satisfaction Call Center Hours of Operations: Monday-Friday 8:00am-8:00pm
Saturday 8:00am-6:00pm
Sunday 10:00am-6:00pm ***Applicants must have open availability to work any shift during call center hours of operations.***
Minimum Qualifications *All candidates must be willing and available to work any shift during these hours.
*We ask that all candidates possess a High School Diploma or its equivalent, previous customer service experience, good computer knowledge and can type an average of 35 WPM.
*The position requires focus, flexibility, good decision making abilities and a high sense of urgency.
Additional Preferred Qualifications Call Center experience.
Ability to learn multiple Computer Programs and Applications unique to the Pharmacy and Optical Industry.
Req ID 207587BR
Walmart
Walmart is an Equal Opportunity Employer.
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