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WellSpan Health
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Job Location: York, PA
Job Type: PRN
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Registration Specialist - York Hospital Patient Registration (PRN)
Tracking Code 26878
Job Description
General Summary:
Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of the following duties: Is primarily responsible for admitting inpatients and/or registering outpatients. Performs a variety of functions including, but not limited to, interviewing, preparing admitting and other related forms, assigning rooms for inpatients (as appropriate), and preparing information and charges for billing purposes. Also performs a variety of functions related to cashiering and insurance verification.
Duties and Responsibilities:
The following are essential job accountabilities:
1 Conducts patient interview, in person or by telephone, to collect accurate financial, biographic and demographic information for admission or registration.
2 Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required. Explains insurance coverages and requirements for precertification/preauthorization, as applicable.
3 Prepares pre-admission and admitting forms, facilitates room transfers, prepares admitting and discharge reports.
4 Reviews pre-admissions and admissions to ascertain and verify insurance coverage and eligibility.
5 Collects and reviews hospital registrations to ensure accurate financial and demographic information has been obtained and properly entered into appropriate information systems.
6 Makes bed assignments based on patient preference, condition and diagnosis. Evaluates transfers of patients from ICUs, TCUs and specialty care areas.
7 Receives payments from patients and issues receipts. Works with the patient while investigating overpayments and researching other outstanding accounts for additional resource funding.
8 Reconciles daily cash and verifies account balances.
9 Compiles and distributes information regarding patients` personal, insurance and financial status. Provides appropriate forms to billing and other departments.
10 Reviews and prepares admitting and death or birth records to ensure compliance with medical-legal requirements.
11 Verifies insurance benefits assigned to the organization to determine if insurance coverage meets appropriate standards. Corresponds with patients to acquire required authorizations and assignments of benefits.
12 Maintains the insurance master file and updates as necessary.
13 Works with appropriate sources to coordinate precertification requirements with PROs, HMOs and other contractual third parties.
Department Description:
York Hospital Patient Registration is a very customer service driven department; placing an extraordinary amount of emphasis on kindness, caring, empathy and patience.
This department predominantly interacts with patients visiting York Hospital for outpatient studies and has 4 central locations throughout the hospital.
In addition, this department will also visit patient rooms to complete registrations as necessary.
About Wellspan:
WellSpan Health is a not-for-profit, community based health care system serving more than 650,000 people in south central Pennsylvania and northern Maryland. York Hospital, a 570+ bed, Level 1 Trauma Center, Magnet designated community teaching hospital, and Gettysburg Hospital, a 76-bed acute-care facility, are the cornerstones of the health system. In April 2012, WellSpan Health opened the WellSpan Surgery and Rehabilitation Hospital a 73-bed state-of-the art hospital, to care for patients recovering from strokes, traumas, chronic disease complications and orthopedic injuries. The organization has received significant, national recognition, including being named a "Top 100 Integrated Health Network" by Verispan, being one of the "Top 25 Connected Healthcare Facilities" by Health Imaging and IT. WellSpan Health is an integrated health system with more than 60 care sites, more than 8,700 employees and seven residency programs.
The Community:
WellSpan Health facilities are located in York and Adams counties, which offer an ideal living environment to match the quality of work-life balance youre seeking. Both communities offer abundant outdoor and cultural activities, including restaurants, theatre, golf courses, hiking trails, water sports and historic tours. The communities are a short drive from several, large metropolitan areas including the Baltimore/DC metro area and Philadelphia.
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Required Skills
- Excellent communication and interpersonal skills
- Able to work in a team environment
Job Location York, Pennsylvania, United States
Position Type PRN
Schedule: On Call as Needed
Additional Scheduling Info: This position will provide weekend coverage as needed.
Additional Requirements: N/A
WellSpan Health
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